We received an overwhelmingly positive response when we announced our ADSL line price-cuts – an indication that the broadband war is still raging. Well, we’re taking it to the next level – we’re taking the price cuts to the businesses.

In addition to lowering the line rental costs, we’ve also adjusted our data prices to be more competitive, and we’ve implemented extra features. Our Business DSL products offer a true business-grade service, with lower contention ratios, higher redundancy, network prioritization for business uses and business features like static IPs and soft-capping.

Here’s how our new pricing compares to the competition:

*Telkom prices as of 17/10/2011 & include VAT.

We’ve noticed that the majority of the customers who have moved across to us since we launched our cheaper line rentals, are frustrated Telkom users who are looking for a better deal; and we fear that a large portion of the market is unaware that they can have their ADSL line hosted with an ISP other than Telkom… like us, for example. Transferring your ADSL line to us is quick, easy and involves no additional costs, simply speak to one of our Helpdesk Consultants and they’ll take care of the rest.

These new prices are effective immediately, so it will apply to all our existing customers on 30GB and 50GB Super DSL packages. If you’re not an existing customer, feel free to hop over to our website to check out our latest offerings.

If you already are a RSAWEB customer, and this offer seems particularly enticing, you can upgrade in MYRSAWEB or contact our Help Desk and one of our friendly consultants will take you through the process.

Super low line rentals

Don’t forget, we also offer SA’s lowest ADSL line rental prices, with savings of up to 30% per annum over our competitors.

Want one point of contact? Why not transfer your line over to us.

Moving your ADSL line from Telkom to us is quick and easy, with no additional costs involved. We’ll fully support your line and save you money. Simply contact us and we’ll do the rest.

Today we are proud to announce the release of our new ADSL line rental prices, featuring the lowest ever line rental prices seen by the South African market since the service was introduced in 2002. The new prices offer savings of up to 30% and R1 092 per annum which we’re sure will come as welcome relief to local consumers plagued by a fragile economy, rising inflation and sky-rocketing fuel and electricity costs.

We firmly believe that the high cost of ADSL line rentals is the last barrier to providing affordable broadband access to all South Africans. Consumers have benefitted from the recent price wars over data, but when you add the cost of line rentals, the barrier still remains too high – especially for the lower income groups that have been hardest hit by recessionary pressures and rampant inflation.

Despite the steady fall of ADSL and mobile data costs due to healthy competition over the past two years, the cost of ADSL line rentals has not followed suit.

It’s true that ICASA is making strides in the right direction with LLU (Local Loop Unbundling), but the progress is too slow and too late in the game.

These new prices will not only benefit consumers, but the industry at large. By removing the barriers of high line rental costs, broadband penetration can grow at a faster pace, creating a much larger pool of Internet users. The new prices will also put pressure on the existing incumbents to lower the wholesale prices of line rentals, as we’ve seen was the case with the recent broadband data price wars.

The new prices are available on our consumer Capped ADSL products.

Moving your ADSL line from Telkom is quick and easy. Why not chat to one of our support consultants to get you started?

Check out the full details of our ADSL packages here.

A lifetime supply of ADSL and Web Hosting?

Nope, it’s not a typo. During the month of September, 10 lucky people will win a lifetime supply of ADSL and Web Hosting – plus we’ll throw in a FREE .co.za domain registration to get you started. Sound good?

The prize package includes:

• • A 10GB ADSL Account. (for life)
• • A Home Web Hosting Account with unlimited bandwidth. (for life)
• • 1 x FREE .co.za domain registration.

How to enter

It’s really easy. Simply wish us a happy 10th birthday via Twitter (wish must be sent to @RSAWEB) or Facebook (wish must be posted on our FB wall).

From the list of Twitter wishes, we’ll select 5 winners randomly. From the list of Facebook wishes, we’ll let our community decide on 5 winners – the wishes that get the most ‘likes’ by our fans wins. Simple.
You may enter using both Twitter and Facebook, but only one entry per person is allowed on each platform.

Are you a winner?

Winners will be announced each week (for 4 weeks) via Facebook and Twitter each Tuesday, starting with Tuesday the 6th of September.

Additional mystery spot prizes will also be given to entrants showing extra creativity or love in their birthday wishes.

Be sure to stop by and wish us!

All entrants are subject our competition Ts & Cs.

We’re pleased to announce the launch of our 1MB uncapped DSL option for only R329 per month. For our existing customers on 512k lines, that’s only a R40 increase per month to double your Internet speed.

Sound like an offer you simply can’t refuse? Why not speak to one of our friendly Help Desk consultants to arrange the upgrade of your account? They’re available 24/7/365 and are waiting for your call… so go ahead, don’t be shy – call them on 0861 RSAWEB (0861 772 932).

Transfer your line over to us for better support

While we have your attention, we’d just like to remind you that you can transfer your ADSL line from Telkom to us. When it comes to your ADSL line, you’ll never have to deal with Telkom again!

Transferring your ADSL line to us is easy, costs nothing, and we’ll fully support your line, which means in case of any fault or query you can speak directly to one of our Help Desk consultants instead of Telkom. The transfer is a completely seamless process with zero downtime. Simply call 0861 RSAWEB (0861 772 932) or email us at sales@rsaweb.co.za and we’ll take care of the rest.

Even better news for our ADSL customers on 512k lines who have their line rental registered and managed with us – we’re lowing the price! You’ll now pay only R299 per month for your line rental. This price decrease is effective as of 1 June 2011.

Previously, customers were paying R326 for their 512k lines, but with the line upgrade and the price reduction, customers will now only pay R299 per month for a 1MB line – faster internet, lower price!

Is Telkom billing you for your line rental?

Don’t worry, all is not lost. By moving your line rental over to us, you’ll also benefit from our newly reduced price.

Remember…

Registering through RSAWEB means we will fully support your line. So, in the case of a fault or query, you can speak directly to one of our Help Desk consultants instead of Telkom. Our Help Desk is available 24/7/365, and our consultants are waiting for your call.

Want to move your ADSL line?

Moving to RSAWEB is quick and easy. Simply contact our Help Desk on 0861 RSAWEB or support@rsaweb.co.za, and one our consultants will take care of the rest.

To kick off the year, we’ve got some good news for those looking for cheaper DSL and those who are existing DSL customers.

Super DSL prices cut by up to 50%!

Our Super DSL prices have been reduced, offering quality broadband access for as little as R15p/GB, and 1GB top-ups for R29/GB! It should be noted that this drop in price in no way affects the quality of our Super DSL products, which remain fully supported by our dedicated Helpdesk and still provide advanced features like port locking and usage statistics.

New product: Direct DSL
Businesses with multiple branch VPNs or online backup/disaster recovery requirements often use large amounts of data that need not travel through the usual (more expensive) means of connectivity. RSAWEB’s new Direct DSL product allows businesses to connect securely to each other, or any RSAWEB Data Centre at a fraction of the cost, by using the RSAWEB Direct DSL network. Packages start at R75p/m for 5GB of traffic, with the bulk packages delivering per-GB prices as low as R7.

Take advantage of new DSL prices and products by contacting our Helpdesk on 0861 RSAWEB, or sign up online.

The majority of South African businesses and many residential customers are currently connected to a 4Mbps ADSL connection. The bandwidth figure is important, but by no means the only factor in determining the performance of your internet connection. Internet browsing, more commonly known as web traffic, is highly sensitive to Round Trip Times (RTT), or commonly known as ping times.

Consider the analogy of plumbing and the internet, with your ADSL connection being the proverbial pipe from the internet to your office or home. A larger pipe does not mean the water will flow faster, it will just allow more water to flow. The speed of the water flow does not increase, as is the case with the internet, which travels at the speed of light.

As with a water pipe, the more you stretch the length of the pipe, the longer it takes for the traffic to travel from the web server to the computer. If the web traffic’s source is the UK, your ping time is about 250-300 milliseconds. The web server to-and-fro communication will slow the website load time down significantly — no matter how big you make your pipe. With a locally-hosted web server, the pipe becomes dramatically shorter, around 20-50 milliseconds, speeding up your web browsing dramatically.

Companies like Google want you to have the best browsing experience possible. This is one of the major factors for Google putting local content caches into South Africa, and even other African countries like Kenya. It’s all about the user experience, and it’s no coincidence that Google’s websites are fast.

To take advantage of the physical ping time limitations, host your website or web application where the majority of your users are. If they are local, host locally, and the same logic holds true for overseas. Hosting locally lends itself to businesses whose main target market resides in SA. Sites hosted locally load considerably faster – leaving the visitor with a much better user experience. An additional bonus, is that most local ISPs provide excellent customer support, with 24/7 access to support staff via live chat, email or telephonically. Bottom line is the users will get the best experience and love you for it.

The ADSL upgrade from 4Mbps to 10Mbps is a good thing though. It will allow you high speed access to local content at the same time as allowing more concurrent data connections for those offices that 4Mb/s doesn’t cut it for. Only expect a faster browsing experience if your 4Mb/s line was previously congested.

This is great news for customers who are looking for a better Internet experience, and don’t want the hassle of being capped when they reach their monthly limit. With a fixed monthly cost for bandwidth, customers will also be able to make better use of other online services, such as online backup, hosted email and server hosting.

Telkom currently is testing a 10Mbps line, which is set to be rolled out to areas that can support this higher speed. Once this becomes official, we will be able to launch a package that accommodates this line speed as well.

Please note that this service is not designed for automated 24/7 downloading of large amounts of data, which might cause quality issues for others using the same service. Make sure you are familiar with our usage policies before purchasing this service. We generally recommend this product for those who frequently use between 7 to 10GB or more data per month.

Clients that order this service now will have to wait 2 – 5 days for the service to be activated.

For more information on our Uncapped DSL products, please visit www.rsaweb.co.za.

Recent developments in the South African broadband landscape have empowered us to pass on significant broadband savings to our customers. It’s about time.

With immediate effect, we are pleased to announce price cuts on our Super, Premium and Ultra DSL products. Selected packages have been discounted by as much as 60%, which will bring much needed relief to broadband consumers.

Go check out our new broadband pricing structure today.

Existing DSL customers will be billed according to our new pricing starting from next month’s (November) billing cycle.