• Network Notices

    The Current State of our Network.

Current Issues

Our network is currently fully operational.

Comments are closed.

Planned Maintenance

There is no maintenance currently planned.

Resolved Issues & Maintenance

Here are our past issues that have been resolved, as well as completed maintenance.
Opened Duration Subject Affected Services Impact Symptoms
09/10/2017 17:57 10 minutes Cape Town Cloud Connectivity Maintenance Standard Cloud,Enterprise Cloud,Internal Staff low Cloud Connectivity View
28/09/2017 09:47 30 minutes RSAWEB Switching Maintenance Datacenter - CPT-DC2,FTTH Octotel,Internal Staff medium Datacentre - CPT-DC2 | FTTx View
23/09/2017 22:54 30 Minutes Emergency Maintenance Broadband DSL,Datacenter - CPT-DC1,Datacenter - CPT-DC2,Standard Cloud,Internal Staff medium CPT-DC1 | CPT2-DC2 | FTTx View
22/09/2017 16:57 NA RSAWEB Intrusion Update Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff low Web Hosting View
13/09/2017 09:50 6 hours Cloud Services: VDC portal upgrade Enterprise Cloud,Internal Staff low VDC portal - the portal shall be offline during this period Backup (Veeam ) - Delayed backup schedules during the change time period View
19/09/2017 09:44 Unknown Web Hosting SharedHosting,Standard Cloud,Internal Staff medium Web Hosting View
16/09/2017 22:55 unknown FTTx Speed issues FTTH Octotel,Internal Staff medium FTTx speeds to international sites on the the Octotel network View
29/08/2017 15:15 2 hour RSAWEB Router maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,SharedHosting,Standard Cloud,Enterprise Cloud,Internal Staff low RSAWEB CPT-DC2 View
31/08/2017 22:12 1 Hour RSAWEB Router maintenance SharedHosting,Standard Cloud,Internal Staff medium Standard Cloud and Shared Hosting platforms View
29/08/2017 15:04 1 Hour RSAWEB Router Maintenance FTTH Octotel,Internal Staff low FTTH - Octotel View
26/08/2017 17:44 1 hour Shared Hosting Environment SharedHosting low Low View
24/08/2017 09:20 1-4 hours Shared Hosting Emergency Maintenance SharedHosting,Internal Staff medium Shared Hosting Services View
19/08/2017 10:34 1 Hour Octotel Network Maintenance | CBD FTTH Octotel,Internal Staff low Octotel FTTH and FTTB customers View
19/08/2017 10:32 1 Hour Octotel Network Maintenance | Green Point FTTH Octotel,Internal Staff low Octotel FTTH and FTTB customers View
19/08/2017 10:29 1 Hour Octotel Network Maintenance | Atlantic Seaboard FTTH Octotel,Internal Staff low Octotel FTTH and FTTB customers View
17/08/2017 19:25 1 hour Managed Firewalls Maintenance Managed Firewalls,Internal Staff low Connectivity | Layer 3 Services Managed Firewalls View
08/08/2017 08:53 2 hours RSAWEB Switching Maintenance - JHB-DC3 Datacenter - JHB-DC2,Internal Staff low RSAWEB Enterprise Cloud | VDC View
15/08/2017 20:25 30 minutes RSAWEB Cloud Router Maintenance Datacenter - CPT-DC2,Internal Staff low DC2 Cloud View
01/08/2017 07:50 4 hours RSAWEB Router Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Mobile Broadband (MTN),Mobile Data (MTN),Internal Staff medium Internet connectivity | Layer 2 Services | Mobile broadband View
06/08/2017 19:40 1 Hour RSAWEB Switching Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Internal Staff high CPT-DC1 | CPT-DC2 | CPT-DC3 View
04/08/2017 15:51 2 hours RSAWEB Enterprise Cloud and VDC Standard Cloud,Enterprise Cloud,Internal Staff medium Enterprise Cloud | Standard Cloud | VDC View
02/08/2017 08:53 6 Hours RSAWEB Mobile APN Maintenance (MTN) Mobile Broadband (MTN),Mobile Data (MTN) medium Mobile Broadband (MTN) Mobile Data (MTN) View
07/08/2017 15:03 1 hour Non-disruptive Maintenance Internal Staff low None View
01/08/2017 08:00 30 minutes RSAWEB Switching maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2 high JHB-DC1 | JHB-DC2 | CPT-DC1 | CPT-DC2 | CPT-DC3 View
31/07/2017 08:26 4 hours Scheduled National Connectivity maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff low CPT-DC1 | CPT-DC2 | JHB-DC1 |JHB-DC2 View
31/07/2017 08:04 1 Hour Vodacom APN Provisioning Mobile Data (Vodacom),Internal Staff low Vodacom APN customers View
20/07/2017 07:13 30 minutes RSAWEB Johannesburg Router Maintenance Datacenter - JHB-DC1,Datacenter - JHB-DC2,Mobile Data (Vodacom),Broadband Johannesburg,Internal Staff medium City Fibre, MPLS, Inter DC traffic View
20/07/2017 16:57 2 Hours Cape Town PE Router Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Broadband Cape Town,Internal Staff low Broadband Fibre View
24/07/2017 18:49 Unknown Metro failure in Johannesburg Datacenter - JHB-DC1,Datacenter - JHB-DC2,Broadband Johannesburg medium City Fibre Cloud View
20/07/2017 07:12 30 minutes RSAWEB Cape Town Router Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Mobile Data (MTN),Broadband Cape Town,MPLS,Internal Staff medium City Fibre, MPLS, Inter DC traffic View
  • Tel: 087 470 0000
    Cape Town: 4th Floor Office Tower, The Point, 76 Regent Rd, Sea Point
    Johannesburg: Block B1, The Crescent East, 3 Eglin Road, Sunninghill