Current Issues

Our network is currently fully operational.

Comments are closed.

Planned Maintenance

There is no maintenance currently planned.

Resolved Issues & Maintenance

Here are our past issues that have been resolved, as well as completed maintenance.
Opened Duration Subject Affected Services Impact Symptoms
24/02/2017 11:42 Test TEst Internal Staff medium TEst View
22/02/2017 16:02 1h Resolved Test Internal Staff low None View
22/02/2017 11:13 1h Dev Test Internal Staff low None View
05/09/2016 09:39 8 Hours Scheduled National Fibre Maintenance FTTH Telkom,FTTH Octotel,,Broadband Johannesburg, low National IP transit and MPLS View
02/09/2016 15:36 2 Hours Scheduled Power Maintenance FTTH Telkom low Power View
13/09/2016 08:00 5 Hours Scheduled National Fibre Maintenance FTTH Telkom,FTTH Octotel,Broadband Johannesburg, low National IP Transit and MPLS View
16/09/2016 16:59 1 Hour RSAWEB National MPLS Managed Firewalls high Branch to Branch connectivity View
19/09/2016 15:18 5 Hours Scheduled National Fibre Maintenance FTTH Telkom,FTTH Octotel,Broadband Johannesburg, low National IP Transit and MPLS View
19/09/2016 16:30 4 Hours Scheduled National Fibre Maintenance FTTH Telkom,FTTH Octotel,Broadband Johannesburg, low National IP Transit and MPLS View
27/09/2016 16:59 3 Hours Planned maintenance on Platinum storage platform. FTTH Octotel low No impact View
28/09/2016 10:40 8 Hours Scheduled National Fibre Maintenance FTTH Telkom,FTTH Octotel,Broadband Johannesburg, low National IP Transit and MPLS View
06/10/2016 13:27 4 hours RSAWEB JHB-DC1 Maintenance Datacenter - JHB-DC1,Datacenter - JHB-DC2 high Connectivity to local and international websites View
29/09/2016 15:46 8 Hours Scheduled National Fibre Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,MPLS,Internal Staff low National IP Transit and MPLS View
12/10/2016 13:35 2 hours Shared hosting maintenance. SharedHosting medium Maintenance on shared hosting platform will be performed this evening, downtime of 10-15 minutes is expected. If services are not restored within 30 minutes after going down, please contact support. View
15/10/2016 12:18 1 Hour Maintenance on enterprise and VDC platform connectivity Datacenter - CPT-DC1,Datacenter - CPT-DC2,Standard Cloud,Enterprise Cloud,Managed Firewalls low Enterprise and VDC environment View
21/10/2016 16:29 3hrs Emergency Maintenance Datacenter - CPT-DC2 low FTTB Unlicensed Wireless Broadband Fibre View
24/10/2016 20:51 4 hours Data Centre Connectivity Maintenance Broadband DSL,Datacenter - CPT-DC1,Datacenter - CPT-DC2,SharedHosting,Standard Cloud,Enterprise Cloud low Intermittent connectivity to local and international websites View
31/10/2016 15:23 8 Hours Scheduled National Fibre Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,MPLS,Internal Staff low Metro IP transit and MPLS View
07/11/2016 07:29 8 Hours Scheduled National Fibre Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff low National IP transit and MPLS View
25/11/2016 16:03 4 hours RSAWEB Routing Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2 low CPT-DC1 and CPT-DC2 View
29/11/2016 17:14 1h Maintenance planned for tonight at 22:00 on Vsphere environment. Datacenter - CPT-DC2 medium During this time VDC management console will be intermittently unavailable. View
19/12/2016 11:44 30mins Emergency reboot of physical host in JHB data-center. Datacenter - JHB-DC2 high Some customer virtual machines will temporarily be inaccessible. View
01/12/2016 13:01 1h Planned upgrade on Vmware infrastructure. Datacenter - CPT-DC2 high During this time there will be intermittent management availability to the Vmware infrastructure. View
29/11/2016 08:03 8 Hours Scheduled National Fibre Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff low National IP transit and MPLS View
07/12/2016 17:32 5 Hours Scheduled National Fibre Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - DBN-DC1,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff low National IP transit and MPLS View
08/12/2016 17:37 1h Planned upgrade on vmware infrastructure Datacenter - CPT-DC2 medium Intermittent loss of management availability to Vmware infrastructure. View
10/01/2017 11:30 8 Hours Scheduled National Fibre Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff low National IP transit and MPLS View
07/02/2017 07:31 8 Hours Scheduled National Fibre Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Enterprise Cloud,Internal Staff low National IP transit and MPLS View
13/02/2017 14:35 2 Hours Connectivity to local and international Datacenter - CPT-DC1,Standard Cloud,Enterprise Cloud,Mobile Data (MTN) low Local and International connectivity View
06/02/2017 07:49 4 hours Planned maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Standard Cloud,Enterprise Cloud low National IP Transit View
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