• Network Notices

    The Current State of our Network.

Current Issues

Our network is currently fully operational.

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Planned Maintenance

We routinely upgrade our systems, sometimes short downtime of service might be involved.
Opened Scheduled Duration Subject Affected Services Impact Symptoms
19/08/2017 10:34 25/08/2017 00:00 1 Hour Octotel Network Maintenance | CBD FTTH Octotel,Internal Staff low Octotel FTTH and FTTB customers View

Resolved Issues & Maintenance

Here are our past issues that have been resolved, as well as completed maintenance.
Opened Duration Subject Affected Services Impact Symptoms
19/08/2017 10:32 1 Hour Octotel Network Maintenance | Green Point FTTH Octotel,Internal Staff low Octotel FTTH and FTTB customers View
19/08/2017 10:29 1 Hour Octotel Network Maintenance | Atlantic Seaboard FTTH Octotel,Internal Staff low Octotel FTTH and FTTB customers View
17/08/2017 19:25 1 hour Managed Firewalls Maintenance Managed Firewalls,Internal Staff low Connectivity | Layer 3 Services Managed Firewalls View
08/08/2017 08:53 2 hours RSAWEB Switching Maintenance - JHB-DC3 Datacenter - JHB-DC2,Internal Staff low RSAWEB Enterprise Cloud | VDC View
15/08/2017 20:25 30 minutes RSAWEB Cloud Router Maintenance Datacenter - CPT-DC2,Internal Staff low DC2 Cloud View
01/08/2017 07:50 4 hours RSAWEB Router Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Mobile Broadband (MTN),Mobile Data (MTN),Internal Staff medium Internet connectivity | Layer 2 Services | Mobile broadband View
06/08/2017 19:40 1 Hour RSAWEB Switching Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Internal Staff high CPT-DC1 | CPT-DC2 | CPT-DC3 View
04/08/2017 15:51 2 hours RSAWEB Enterprise Cloud and VDC Standard Cloud,Enterprise Cloud,Internal Staff medium Enterprise Cloud | Standard Cloud | VDC View
02/08/2017 08:53 6 Hours RSAWEB Mobile APN Maintenance (MTN) Mobile Broadband (MTN),Mobile Data (MTN) medium Mobile Broadband (MTN) Mobile Data (MTN) View
07/08/2017 15:03 1 hour Non-disruptive Maintenance Internal Staff low None View
01/08/2017 08:00 30 minutes RSAWEB Switching maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2 high JHB-DC1 | JHB-DC2 | CPT-DC1 | CPT-DC2 | CPT-DC3 View
31/07/2017 08:26 4 hours Scheduled National Connectivity maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff low CPT-DC1 | CPT-DC2 | JHB-DC1 |JHB-DC2 View
31/07/2017 08:04 1 Hour Vodacom APN Provisioning Mobile Data (Vodacom),Internal Staff low Vodacom APN customers View
20/07/2017 07:13 30 minutes RSAWEB Johannesburg Router Maintenance Datacenter - JHB-DC1,Datacenter - JHB-DC2,Mobile Data (Vodacom),Broadband Johannesburg,Internal Staff medium City Fibre, MPLS, Inter DC traffic View
20/07/2017 16:57 2 Hours Cape Town PE Router Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Broadband Cape Town,Internal Staff low Broadband Fibre View
24/07/2017 18:49 Unknown Metro failure in Johannesburg Datacenter - JHB-DC1,Datacenter - JHB-DC2,Broadband Johannesburg medium City Fibre Cloud View
20/07/2017 07:12 30 minutes RSAWEB Cape Town Router Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Mobile Data (MTN),Broadband Cape Town,MPLS,Internal Staff medium City Fibre, MPLS, Inter DC traffic View
17/07/2017 07:11 30 min Cape Town Access Network Maintenance FTTH Octotel,MPLS,FTTH FrogFoot low City Fibre, Frogfoot FTTH, SADV FTTH, Octotel FTTH, MPLS Connectivity View
13/07/2017 11:10 30 minutes Johannesburg VDC Customers will not be able to update any VDC Services until the host\'s management connectivity has been restored. All VMs will still be online during this time. Datacenter - JHB-DC2,Internal Staff low Johannesburg VDC Customers will not be able to update any VDC Services until the host\\\'s management connectivity has been restored. All VMs will still be online during this time. View
12/07/2017 20:12 6 hours Emergency Maintenance FTTH FrogFoot high FTTH | Frogfoot customers View
06/07/2017 10:02 1 Hour Emergency Maintenance | Teraco-JHB Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff medium Internet Connectivity | MPLS services | layer 2 services View
03/07/2017 16:42 1 Hour Non-disruptive Maintenance Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff low None View
26/06/2017 20:13 2 hours RSAWEB Router Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Internal Staff low Non-Disruptive View
01/07/2017 09:29 1 Hour Non Disruptive Router Maintenance Internal Staff low NapAfrica Public Peering View
22/06/2017 12:11 1 to 2 hours Myrsaweb Maintenance Mobile Data (MTN),Mobile Data (Vodacom) low No services will be affected but access to manage these may be unavailable. View
19/06/2017 16:02 2 Hours RSAWEB Switching Maintenance Datacenter - CPT-DC2,Internal Staff medium Internet connectivity on the following nodes:The FoundryVictoria JunctionThe Waterfront View
24/06/2017 11:31 unknown Mobile Data Authentication Internal Staff low Mobile data | MTN View
21/06/2017 18:11 1 Hour RSAWEB Router Maintenance Internal Staff low None View
13/06/2017 14:52 1 Hour RSAWEB FTTH Maintenance | Vumatel FTTH Vumatel,Internal Staff medium FTTH - Vumatel View
06/06/2017 12:42 4 Hours Scheduled National Fibre Maintenance Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff low National IP transit and MPLS View
  • Tel: 087 470 0000
    Cape Town: 4th Floor Office Tower, The Point, 76 Regent Rd, Sea Point
    Johannesburg: Block B1, The Crescent East, 3 Eglin Road, Sunninghill