• Network Notices

    The Current State of our Network.

Current Issues

Our network is currently fully operational.

Comments are closed.

Planned Maintenance

There is no maintenance currently planned.

Resolved Issues & Maintenance

Here are our past issues that have been resolved, as well as completed maintenance.
Opened Duration Subject Affected Services Impact Symptoms
15/12/2017 09:37 No ETA VDC Control Panel / Veeam Backups Unavailable Enterprise Cloud low Please be aware that we are currently attending to and resolving a VMware ESXI bug with Vendor provided remedial action. The VDC control panel (vCloud Director) and Veeam backups are currently unavailable View
13/12/2017 16:00 2 Hours RSAWEB Mobile Platform Maintenance Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) low RSAWEB Mobile View
14/12/2017 12:31 Unknown Limited to no Connectivity FTTH Octotel high Fibre to the Home View
12/12/2017 09:52 30mins National network failure between JHB<-->CPT Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Mobile Broadband (Vodacom),Mobile Data (Vodacom) high Internet ACcess View
11/12/2017 11:27 2 Hours RSAWEB Mobile Platform Maintenance Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) medium RSAWEB mobile View
01/12/2017 11:00 1 to 2 Hours Shared Hosting - Email Sending (SMTP) SharedHosting high Email sending on our shared hosting platform is currently generating bounce backs and not delivering emails. View
30/11/2017 14:07 2 Hours RSAWEB Mobile APN Maintenance - MTN Mobile Broadband (MTN),Mobile Data (MTN) medium RSAWEB Mobile services on MTN View
22/11/2017 13:37 30 Minutes Emergency Maintenance Datacenter - JHB-DC1,Datacenter - JHB-DC2 medium Internet Connectivity View
26/11/2017 06:21 Unknown Internet Connectivity | FTTH Datacenter - JHB-DC1,Datacenter - JHB-DC2,FTTH Telkom,FTTH Vumatel,Internal Staff high FTTH | JHB Metro Services | JHB MPLS View
21/11/2017 20:56 n/a Openserve FTTH and ADSL | Cape Town South Suburbs FTTH Telkom low Openserve FTTH and ADSL customers in Newlands and surrounding areas View
15/11/2017 11:05 2-3 Days Reduced performance during peak times FTTH Telkom medium Openserve Fibre to the Home View
08/11/2017 06:50 1 Hour Non-Disruptive Maintenance at CPT-Teraco Datacenter - CPT-DC2,Internal Staff low Metro Services between CPT-DC2 and CPT-Teraco View
23/10/2017 22:40 2 hours Router maintenance Broadband DSL,Datacenter - CPT-DC1,Datacenter - CPT-DC2,Standard Cloud,Enterprise Cloud,Mobile Data (MTN),Internal Staff medium Internet connectivity View
01/11/2017 11:11 10 minutes RSAWEB Mobile Maintenance | MTN Mobile Broadband (MTN),Mobile Data (MTN) low RSAWEB Mobile on MTN View
31/10/2017 13:36 2 hours Emergency Maintenance | JHB-DC1 Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff high Connectivity to local and international sites View
23/10/2017 22:26 30 minutes Non-disruptive Maintenance Datacenter - CPT-DC2,Internal Staff low Broadband Services - CPT View
25/10/2017 11:13 1-2 hours JHB Connectivity issue Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff high JHB Network Connectivity JHB Cloud Connectivity JHB Firewall Connectivity View
22/10/2017 20:37 Unknown Octotel Green Point Connectivity FTTH Octotel medium Octotel FTTx customers in Green Point View
09/10/2017 17:57 10 minutes Cape Town Cloud Connectivity Maintenance Standard Cloud,Enterprise Cloud,Internal Staff low Cloud Connectivity View
28/09/2017 09:47 30 minutes RSAWEB Switching Maintenance Datacenter - CPT-DC2,FTTH Octotel,Internal Staff medium Datacentre - CPT-DC2 | FTTx View
23/09/2017 22:54 30 Minutes Emergency Maintenance Broadband DSL,Datacenter - CPT-DC1,Datacenter - CPT-DC2,Standard Cloud,Internal Staff medium CPT-DC1 | CPT2-DC2 | FTTx View
22/09/2017 16:57 NA RSAWEB Intrusion Update Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff low Web Hosting View
13/09/2017 09:50 6 hours Cloud Services: VDC portal upgrade Enterprise Cloud,Internal Staff low VDC portal - the portal shall be offline during this period Backup (Veeam ) - Delayed backup schedules during the change time period View
19/09/2017 09:44 Unknown Web Hosting SharedHosting,Standard Cloud,Internal Staff medium Web Hosting View
16/09/2017 22:55 unknown FTTx Speed issues FTTH Octotel,Internal Staff medium FTTx speeds to international sites on the the Octotel network View
29/08/2017 15:15 2 hour RSAWEB Router maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,SharedHosting,Standard Cloud,Enterprise Cloud,Internal Staff low RSAWEB CPT-DC2 View
31/08/2017 22:12 1 Hour RSAWEB Router maintenance SharedHosting,Standard Cloud,Internal Staff medium Standard Cloud and Shared Hosting platforms View
29/08/2017 15:04 1 Hour RSAWEB Router Maintenance FTTH Octotel,Internal Staff low FTTH - Octotel View
26/08/2017 17:44 1 hour Shared Hosting Environment SharedHosting low Low View
24/08/2017 09:20 1-4 hours Shared Hosting Emergency Maintenance SharedHosting,Internal Staff medium Shared Hosting Services View