ORDER FIBRE & GET DOUBLE THE SPEED FOR FREE

Applies to selected packages and areas on the Century City Connect network. Valid until 31 October 2021. T&Cs apply.

Sign Up & Save Up To R8000

Free Set Up

Free installation & Free Connection*

Free Router

Free to use premium WiFi router*

Save Up To R2500

When you refer your friends*

Free WiFi Assessment

Ensure you have the best home WiFi setup

Free Mobile Data

1 LTE SIM & 1 GB data per month*

SAVE R500

When you sign up before your area goes live*

Available on selected packages only. T&Cs apply.

Get the Best Customer Service

With a 4.6/5-star Google rating, we are officially one of South Africa’s top-rated ISPs, an achievement earned thanks to our top customer service offering, affordable prices, and our reliable speeds. See what some of our satisfied customers have to say about us.

"One of the best customer service experiences I've ever received." Leletu K

"Patient and willing to help and go the extra mile. I would recommend them to anyone." Grim R

"I will recommend RSAWEB to everyone in search of fibre." Vanessa B

"Efficient, helpful, friendly, patient and completely service orientated!" Linzi R

Network Providers are area dependant. Please check availability for your address to see who you are covered with.

Terms and Conditions

View Full Terms and Conditions Here.

COVID-19 Disclaimer

RSAWEB and its telecommunications partners have been identified as an essential service provider and will be operational during the lockdown. During the lockdown period and foreseeable future, all new and pending orders are being processed as normal however, installation dates may be subject to change due to delays as a result of the COVID-19 lockdown restrictions. At this point in time, only critical installations for business and services are likely to be prioritised. Please note, during the lockdown period, onsite support is limited: only issues deemed as critical will be considered for onsite support. We are working closely with the Fibre operators to come to a conclusion on this matter and will provide you with further information on this topic as soon as it is made available to us.

 

CCC – Double the Speed For Free
Order 10 – 50 Mbps Century City Connect Fibre packages and get double the speed for free. 100Mbps packages do not qualify for this promotion. All services ordered between 1 July 2021 will be doubled until 31 October 2021, speed will return to regular speeds from 1 November 2021.

  • General Terms
    All packages are for residential signups only. Businesses, unfortunately, cannot sign up for these packages. We commit to keeping our coverage data as accurate as possible, but we are reliant on the maps that are given to us by the Fibre Network Operators which could result in slight inaccuracies at times. Installation fees and line rental fees are prescribed by the Fibre Network Operators (FNO). Pricing can change if mandated by the FNO, RSAWEB will always provide 1 (one) months’ notice to advise of any price changes. View Full Terms and Conditions Here.
  • Installation Time
    The standard installation time for Century City Connect is about 2-3 weeks, for live buildings in live areas. Installation times are not guaranteed.
  • Set-Up Fees
    RSAWEB Covers this fee on your behalf if you are in an MDU, for freestanding homes a once-off fee of R2274 is payable upfront. if you cancel or are suspended due to non-payment this fee will be clawed back.
  • Cancellation Fees
    If you cancel within 12 months of going live, you are liable to pay the R1 725 Installation fee. The installation fee does not apply if you already have a fibre line installed that is not damaged and still active, however, the connection fee (R862.50) will still be applicable upon cancellation. One calendar month notice period is needed for the cancellation of your services. Please note you are responsible for canceling your existing services such as ADSL or fibre with another provider (if applicable) when signing up with RSAWEB. All cancellations must go to [email protected] to be processed. You will receive a cancellation form to complete accepting any relevant T’s and C’s, cancellations will be accepted upon completion of this process.
  • Moving Your Fibre Service
    Moving home is treated as a cancellation as your ONT cannot be moved and is fixed to the premises. Should the next tenant take over your service, we will transfer the service at no cost to you. Contact [email protected] if this is the case. If you have been an RSAWEB client for less than your contract term and resume your service at your new home, you will not pay a cancellation fee and the remainder of your previous contract will be added to your new contract. If the provider considers moving an ONT box or fibre line for any reason as a re-installation, a fee of R1725 will be charged.
  • Router Rental
    The router is free to use but remains the property of RSAWEB for the duration of your service. We fully insure your free-to-use router, so in the event of accidental damage or theft, we will replace it (T’s&C’s Apply*). Should you cancel within 12 months, the router can be purchased for the retail value of the router or returned to RSAWEB in its original condition. Please include your name and RSAWEB customer code when returning your router. If we do not receive your router within the 10-day router-return period, you will be billed for it, and it will become your own. The router will no longer be insured by RSAWEB, and we will not accept responsibility for any damage or defaults. No router returns will be accepted any later than 10 days after your account was deactivated. All courier costs involved in returning the router are for your own account. You will be charged the original retail value of the router. Please ensure that the LAN cable, power cable and anything else included in the router box is returned, as you can be billed for any missing items. RSAWEB routers are recycled, as part of our effort to reduce our carbon footprint, we refurbish our pre-owned routers. Rest assured that it has been cleaned, checked, and restored to “good as new” status.
  • Free Wi-Fi Assessment
    Please note, during the lockdown period, onsite support is limited. Only issues deemed as critical will be considered for onsite support. Onsite support for critical issues is at the sole discretion of RSAWEB and only available in Cape Town and Johannesburg areas. For remote support please contact us on 087 4700 000 or email [email protected].
  • Referral Program
    You can only refer up to 5 friends. You only receive your credit when your friends sign up and get connected. The referral program is only applicable for Fibre to the Home Referrals
  • 1GB FREE MTN SIM
    1 GB free data does not roll over to the next month, but you can top this up on MYRSAWEB or by logging a ticket by emailing [email protected].
  • If you cancel your fibre internet services with RSAWEB within 12 months of the service going live, you are liable to pay back the value of the promotional offer received when signing up with RSAWEB.

View Full Terms and Conditions Here.

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For information regarding COVID-19 in South Africa, please visit www.sacoronavirus.co.za