Super DSL, Business DSL and Direct DSL users will be pleased to hear that we’ve just rolled out a new service to MyRSAWEB which will make life far easier when it comes to accessing more data – so the next time you’re half way through your favorite video on YouTube you won’t have to worry about getting capped.
We appreciate that it’s a little annoying for you to have to call us or access MyRSAWEB each and every time you wish to top up your account. To help with this we have developed a new feature called ‘Automated top ups’– you can now use the ‘automated top up setting’ which will conveniently automatically allocate a set amount of data to your account when it becomes capped – you can choose how many times per month to allow this, and the data amount too.
So for example, say usually 5 GB’s is enough for you, but just to be safe, you can use auto top up to add an extra 1 GB twice per month, just to keep you connected. It’s that simple – you can change these settings anytime you like too. For convenience sake – if you meet the automated top up limit (i.e – the last data top up for that month), you will receive a notification via SMS or email to let you know that there are more automated top up’s available.
To activate this service, go to MyRSAWEB > Broadband > Manage Broadband > Top Up
We think this new service will be really useful, however, as always, if you have any feedback – please let us know by emailing us at [email protected] or click on the ‘Feedback’ button on the bottom of my MyRSAWEB homepage.
We should also point out that if you feel like you never have quite enough data for your browsing requirements, upgrading is simple, just go to ‘Manage / Upgrade’ Broadband, and click ‘Upgrade’ and we’ll manage the rest for you.