Latest News & Industry Articles.

Today Zimbra, RSAWEB’s email service of choice, released version 3 of its desktop email client. Designed to compete with Outlook, Thunderbird and Mac Mail the software allows users to sync their desktop with their Zimbra mailbox for offline access. The product promises the robust features of Outlook, which are lacking in Outlook Express and Thunderbird. Users can access Zimbra accounts, or any Pop/IMAP supported email boxes. Zimbra Desktop also includes a calendar, contact list and other useful features.

Zimbra also received the backing of Michael Arrington from the well known tech blog Techcrunch, here is what he had to say:

I like the ability to tag items, collapse conversations, and perform web and local searches via the search bar in the top right corner of the app. If I wasn’t all Mac across the board to keep things synced properly, I’d use Zimbra permanently.

Get Zimbra Desktop here, and if you are not already using Zimbra, take a look on our website.

RSAWEB is an authorised Zimbra Hosting Partner.

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Today, Mark Cuban blogged about the old saying, “When You Have a Hammer, Everything Looks Like a Nail“. Too often in todays world we try to make the internet a solution to everything, just because we as technologists understand it, can control it, and have access to it.

While I am definitely an advocate for more internet proliferation and believe that Africa still desperately needs more of it, it’s use and application doesn’t always make it the silver bullet to all of our productivity and business problems.  As an Internet Service Provider we see ourselves as “enablers”, rather than “fixers”, more like a hammer manufacturer rather than the one wielding the hammer. Our clients use our Data Centre’s, our broadband and our other services in order to deliver their own solutions or to solve a business need.

Today, in our Cape Town office we installed a whiteboard in our sales team area in order to track, communicate and monitor the progress of our sales team. We could have used an online system or built a system ourselves, but the R 950 whiteboard just does the job better than anything else!

Dont get me wrong, Facebook is cool and I am all for social bookmarking and online collaboration but how, when and for what tasks you use the internet will ultimately define you and your overall success.

We as service providers are going to keep enabling! How will you be using what we provide?

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It has been confirmed, Telkom has increased the ADSL Broadband upload speeds. We have confirmed that one of our 4MB testing lines has been upgraded to 512k.


Upload speeds for all 3 line types have been adjusted. All 384k lines will be upgraded to 128k upload (from 64k), all 512k lines will be upgraded to 256k from 192k.

This is great news as more data calls will be able to be pushed over a single DSL line. This affects services like VoIP and sending of large emails and documents from an office will also now be faster than before.

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New 30GB Fibre DSL

June 20, 2008

Due to popular customer demand, we’ve decided to include a 30GB Business DSL Fibre package to our Business DSL offering. Geared to fill the gap between the 10 and 50GB options, the new 30GB option is available to you as of today!

Since the inclusion of our new Capped Business DSL range, we’ve had great feedback from customers who’ve enjoyed enhanced performance & throughput, with speed tests coming in just short of the maximum 4MB/s maximum download speed.

International ping times are also vastly improved with the fibre option (300ms) in comparison to the traditional satellite option (750ms), enabling faster international browsing, quicker VPN’s and improved VoIP service speeds.

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How do we achieve this? – by using Virtualization technology: Virtualization in the context of server hosting, is the practice of creating multiple ‘virtual’ servers using one single physical server. This is done in such a way, that the Virtual Servers behave and appear as if they were separate physical servers. Each Virtual Server can have it’s own Operating System installed that can be rebooted independently.

This is done using a software virtual machine monitor, such as ‘Xen’, which acts as the primary application layer, allowing another layer of multiple guest operating systems to be installed on each virtual server.

In short, Virtualization gives you the luxury of multiple Operating Systems, without the cost of extra hardware.

RSAWEB’s Dedicated Server packages all come with a Virtualization option at no extra charge, allowing clients to install their own choice of 4 different Operating Systems. Virtualization works with both Windows and Linux, allowing you the ability to run them both on one server.

Need more info? speak to one of our account managers on 0861 RSAWEB.

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We previously covered the proposed Telkom ADSL upload speed increase trial in our post in February, news posted today confirms that the ADSL line speed on the 4 Mb/s ADSL service will be increased to an upload speed of 512 kbps from the end of June. This is a marginal increase from the current 384 kbps, but will allow for better throughput for 2 way services like VOIP and ADSL VPN.

So, using a VOIP example:

If you use the G729a VOIP codec (40kbps per voice channel) you will be able to have 12 simultaneous voice channels, previously you could only engage 9 channels safely with an upload speed of 384 kbps. So for no extra cost you will now get an extra 3!

ADSL 4Mbps service = 384Kbps upload. (Current)
ADSL 4Mbps service = 512Kbps upload. (end June)

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Last week the horror of xenophobic attacks that had been gripping the country spread to Cape Town. With more than 18 000 foreign nationals displaced from their homes scared, cold,tired and hungry. Our staff decided to do something about it. Bianca Clavaux our HR coordinator had this to say “we just don’t realize how blessed we are and so many of our staff felt this was a time for us bless others in real need”. So within a few hours on Monday morning our staff helped raise R6 998 , then along with our other partner companies we matched each rand contributed by the staff, so in total we had R13 996.

A quick call to the Red Cross, (who have been doing really excellent work in rallying together volunteers and resources) and we had a shopping list of what was most needed. To fight the freezing cold Capewind we needed blankets, Makro said they had 194 in stock…..we bought them all! A while later and we had stacked 1221 tins of food. All in all this was 2 bakkie loads of goods, with no more space left we were off to the Wynberg Red Cross where we were met by a bunch of totally stoked volunteers who helped us offload all the goods, later to be distributed across the Cape Town area to those who needed it most.

Thank you to everyone who supported this initiative, if you would like to help fight xenophobia please contact the Red Cross via their website.

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New to our range of Data Centre/Hosting products, Dedicated Servers give you the best combination of hardware (Dell & Intel servers) and world-class infrastructure (RSAWEB Data Centre facilities).

Dedicated Servers completes our range Data Centre/Hosting products, offering clients more flexibility & scalability across the spectrum, from cost effective entry-level packages right through to customized high-end solutions.

Rather than bring your own hardware and Colocate it in our Datacentre, we have now launched a range of servers that can be rented, allowing you all of the tax and enterprise savings and alleviating all of the hassle of ownership and maintenance.

It’s our hardware, our bandwidth, datacenter and cabinet space, your operating system and software. We will install your operating system of choice and give you the administrator login for remote access. Should something go wrong with the hardware, our engineers will attend to the problem and replace parts without any additional cost to you. It’s stress free hardware, take a look at our Dedicated Servers here.

Here is an overview of our complete Data Centre/Hosting product range:

1) Web – Hosting (Linux & Windows)
2) Colocation (You provide: Servers & Software | We provide: hosting facilities)
3) Dedicated Servers (You provide: Software | We provide: Servers & hosting facilities)
4) Managed Servers (You kick back and relax while we take care of everything!)

Need more info? speak to one of our account managers on 0861 RSAWEB.

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Geek Kama Sutra

May 20, 2008

PC’s and Servers surround us at RSAWEB , we talk to them all day and sometimes they get very needy and we have to attend to them at night too. This may prompt our real life girlfriends and wives to wonder what actually happens when our cellphone rings in the middle of the night, and we rush out the door after receiving an sms that reads:

“Web20.rsaweb.co.za not responding on port 80”

Bring on the IT Kama Sutra 🙂


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RSAWEB is proud to announce that we have now added HSDPA to our range of broadband products! HSDPA is a truly mobile product, that offers you wireless broadband Internet across the entire Vodacom Cellular network!

Whether you’re a jet-setting CEO or first year varsity student who likes to check their Facebook from the local coffee house, RSAWEB HSDPA gives you more broadband free range with wireless broadband technology powered by Vodacom.

The 3 things you’ll need to get HSDPA:

1) A subscription with RSAWEB. (sign up here)
2) A USB HSDPA modem. (included free with contract!)
3) A laptop or desktop pc. (modem compatible with both)

Need more info? speak to one of our broadband consultants on:
0861 RSAWEB.

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