Fibre fiesta is applicable to all uncapped home fibre packages until 30th September 2019.
You will be charged pro rata for your first month so that we can can give you a full month free.
The special is valid for both live and coming soon areas.
Orders currently being processed will not qualify for this deal if cancelled and resubmitted.
Your account will be credited once your installation has been completed and your fibre is live and ready for use.
Free installation and connection fee not applicable to all network providers.
Free 1 Hour on-site support applicable to Cape Town areas only.
Johannesburg areas receive Free WiFi assessment.
Your WiFi assessment fee is waived should you purchase any equipment during the call out.
Should you not make a purchase, the standard R500p/h rate will be charged.
You can only refer up to 5 friends.
You only receive your credit when your friends sign up and gets connected.
1GB free data does not roll over to the next month but you can top up on MYRSAWEB.
 
If you cancel within 12 months of going live, you pay the R1 725 Installation fee and R650 router cost.
*The Installation fee does not apply if you already have a fibre line installed (T's&C's apply) .
If your service is cancelled due to non payment, you are liable for the R863 reconnection fee.
It will take up to 3 working days for your service to re-activate.
A cancellation fee is payable for early termination of contracts.
One calendar month notice period is needed for the cancellation of your services.
All cancellations have to go to [email protected] in order to be processed.
Moving is treated as a cancellation as your ONT cannot be moved and is fixed to the premises, should the next tenant take over your
service, we will transfer the service at no cost to you.
Contact [email protected] if this is the case.
Octotel may charge a re-installation fee of R1725 if your ONT box needs to be moved for any reason, this is at their discretion.
Moving homes is treated as a cancellation but if you have been an RSAWEB client for less than your contract term and resume your
service at your new home, you will not pay a cancellation fee and the remainder of your previous contract will be added to your new contract.
Please note that for the 1000Mbps package, we can only guarantee speeds of up to 500Mbps during peak hours.
For 200Mbps, an upgraded router is essential for peak WiFi speed, please also ensure that your devices are compatible with the speeds of your chosen package.