The Vines
Fibre is Available
Everybody enjoys a good movie at the end of a busy day. With fibre to the home (FTTH) you can enjoy streaming speeds of up to 100Mbps.
PRICING PACKAGES
RECOMMENDED
Basic
Speed
10Mbps
DATA
R640
PER MONTH
- 10 Mbps Download Speed
- 5 Mbps: Upload Speed
- 1 LTE SIM & 1 GB Data
- *Free Connection & Installation
- *Free Router
Home
Speed
20Mbps
DATA
R905
PER MONTH
- 20 Mbps Download Speed
- 10 Mbps: Upload Speed
- 1 LTE SIM & 1 GB Data
- *Free Connection & Installation
- *Free Router
Family
Speed
40Mbps
DATA
R1 005
PER MONTH
- 40 Mbps Download Speed
- 20 Mbps: Upload Speed
- 1 LTE SIM & 1 GB Data
- *Free Connection & Installation
- *Free Router
Pro
Speed
100Mbps
DATA
R1 615
PER MONTH
- 100 Mbps Download Speed
- 50 Mbps: Upload Speed
- 1 LTE SIM & 1 GB Data
- *Free Connection & Installation
- *Free Router
Business
Speed
10Mbps
DATA
R1 365
PER MONTH
- 10 Mbps Download Speed
- 10 Mbps: Upload Speed
- *Free Router
Business
Speed
20Mbps
DATA
R1 615
PER MONTH
- 20 Mbps Download Speed
- 20 Mbps: Upload Speed
- *Free Router
Business
Speed
40Mbps
DATA
R2 515
PER MONTH
- 40 Mbps Download Speed
- 40 Mbps: Upload Speed
- *Free Router
Business
Speed
100Mbps
DATA
R3 195
PER MONTH
- 100 Mbps Download Speed
- 100 Mbps: Upload Speed
- *Free Router
UNCAPPED PREMIUM PLUS
• Always prioritised • No soft-capping • Real-time Skype and VoIP • Includes installation fee
UNCAPPED PREMIUM
• Always prioritised • No soft-capping • Real-time Skype and VoIP
UNCAPPED
• Prioritised in off-peak times • No soft-capping• Real-time Skype and VoIP
If you cancel within 12 months you will be liable for the R2 875 setup fee and R650 router cost.
*The Installation fee does not apply if you already have a fibre line installed (T's&C's apply).
The installation fee covers the first 8 metres, Openserve charges R160 per metre thereafter.
One calendar month notice period is needed for the cancellation of your services.
All cancellations have to go to [email protected] in order to be processed.
Moving is treated as a cancellation as your ONT cannot be moved and is fixed to the premises, should the next tenant take over your service,
we will transfer the service at no cost to you.
Contact [email protected] if this is the case.
Please ensure that your devices are compatible with the speeds of your chosen package.
*The Installation fee does not apply if you already have a fibre line installed (T's&C's apply).
The installation fee covers the first 8 metres, Openserve charges R160 per metre thereafter.
One calendar month notice period is needed for the cancellation of your services.
All cancellations have to go to [email protected] in order to be processed.
Moving is treated as a cancellation as your ONT cannot be moved and is fixed to the premises, should the next tenant take over your service,
we will transfer the service at no cost to you.
Contact [email protected] if this is the case.
Please ensure that your devices are compatible with the speeds of your chosen package.
FREQUENTLY ASKED QUESTIONS
1
Does this offer include a router?
Yes, we will supply you with a free high quality wi-fi router that can handle your new lightning fast Fibre Internet.
2
Do you have month-to-month packages?
Yes, we do offer month-to-month packages. Should you cancel your contract within the first 12 months you will be liable for the setup and router fee.
3
Are there uncapped packages?
Yes, in fact all Octotel, Vumatel and Frogfoot packages offer uncapped data. Our Openserve packages come in various cap offerings.
4
How long does the setup process take?
The setup process depends on which open access fibre network you choose to use. They will let you know when you can expect your
installation ( Timelines differ according to fibre provider).
5
Is this a contracted service?
No, there is no minimum commitment required. Our FTTH services are month-to-month.
6
What if my area isn’t covered by Fibre to the Home (FTTH)
Get in touch with us and we can let you know what the expected rollout time is for your area and we will keep you informed of any updates.
DON'T QUALIFY FOR FIBRE YET?
Have a look at what other products we have on offer to keep you connected.
Get in touch with us.
Click here to chat