If you cancel within 12 months of going live, the R650 router cost becomes payable.
R1010 connection fee and a once off Installation fee of R1 725 is payable upfront to RSAWEB.
The installation fee does not apply if you already have a fibre line installed, however
the connection fee will be still be applicable.
The fee covers the first 5 meters, Vumatel then charges you R180-R220 per meter thereafter (T's&C's apply).
One calendar month notice period is needed for the cancellation of your services.
Cancellations need to be sent to [email protected]
Moving home is treated as a cancellation as your ONT cannot be moved and is fixed to the premises, should the next
tenant take over your service, we will transfer the service at no cost to you.
Contact [email protected] if this is the case.
If the provider considers moving an ONT box or fibre line for any reason as a re-installation, a fee of R1725 will be charged.
Please ensure that your devices are compatible with the speeds of your chosen package.
Upgrades take place immediately however downgrades take place on the first of the following month and a once off fee of R250 applies.

If you cancel within 12 months of going live, the R1 725 Installation fee and R650 router cost become payable.
A once off connection fee of R1 010 is payable upfront to RSAWEB.
The Installation fee covers the first 5 meters, Vumatel then charges you R180-R220 per meter thereafter (T's&C's apply).
One calendar month notice period is needed for the cancellation of your services.
Cancellations need to be sent to projects[email protected]
Moving home is treated as a cancellation as your ONT cannot be moved and is fixed to the premises, should the next tenant
take over your service, we will transfer the service at no cost to you.
Contact [email protected] if this is the case.
If the provider considers moving an ONT box or fibre line for any reason as a re-installation, a fee of R1725 will be charged.
Please ensure that your devices are compatible with the speeds of your chosen package.
Upgrades take place immediately however downgrades take place on the first of the following month and a once off fee of R250 applies.

This is a 24-month contract.
If you cancel within 24 months of going live you are liable to pay the remainder of the contract value.
The Installation fee covers the first 5 meters, Vumatel then charges you R180-R220 per meter thereafter (T's&C's apply).
One calendar month notice period is needed for the cancellation of your services.
Cancellations need to be sent to [email protected]
Moving home is treated as a cancellation as your ONT cannot be moved and is fixed to the premises, should the next tenant
take over your service, we will transfer the service at no cost to you.
Contact [email protected] if this is the case.
If the provider considers moving an ONT box or fibre line for any reason as a re-installation, a fee of R1725 will be charged.
Please ensure that your devices are compatible with the speeds of your chosen package.
Upgrades take place immediately however downgrades take place on the first of the following month and a once off fee of R250 applies.

This is a 24-month contract.
If you cancel within 24 months of going live you are liable to pay the remainder of the contract value.
We give you 150 minutes of talk time per month to any South African network, over our VoIP system.
This offer is valid for as long as you are an active RSAWEB customer.
Please note minutes do not carry over to the following month.
The Installation fee covers the first 5 meters, Vumatel then charges you R180-R220 per meter thereafter (T's&C's apply).
One calendar month notice period is needed for the cancellation of your services.
Cancellations need to be sent to [email protected]
Moving home is treated as a cancellation as your ONT cannot be moved and is fixed to the premises, should the next tenant
take over your service, we will transfer the service at no cost to you.
Contact [email protected] if this is the case.
If the provider considers moving an ONT box or fibre line for any reason as a re-installation, a fee of R1725 will be charged.
Please ensure that your devices are compatible with the speeds of your chosen package.
Upgrades take place immediately however downgrades take place on the first of the following month and a once off fee of R250 applies.