Important Notice About Cell C Fixed LTE

Christopher Wray | August 29, 2019 | Blog

Important Notice About Cell C Fixed LTE

August 29, 2019

Cell C has issued a formal notice that it will terminate Fixed LTE services to us, our reseller partners and their customers. This is a result of Cell C’s numerous business challenges, including their inability to sustainably support the demand that Fixed LTE has placed on its network.

We are regrettably required to issue a termination notice to you for Cell C’s Fixed LTE services. We are making every effort to find a suitable alternative for you and ensure there is no interruption in connectivity.

Please be aware of the termination dates and details:

At midnight on 31 October 2019, all 100GB and 200GB Fixed LTE packages will be terminated. 

  • The SIM card will be deactivated
  • All data will be forfeited

At midnight on 31 December 2019, 20GB and 50GB Fixed LTE packages will be terminated. 

  • The SIM card will be deactivated
  • All data will be forfeited

We are working tirelessly with alternate network providers in an attempt to secure comparable Fixed LTE services for you. Should we be successful in onboarding a new operator prior to the termination date, we will notify you immediately of the sign-up process, available packages, etc.

In the meantime, we recommend all 100GB and 200GB Fixed LTE customers downgrade to a lower package. To do so, please email [email protected] before 25 September 2019.

Alternatively, please consider switching to fibre, availability permitting. If you’re interested in fibre, please check your coverage by clicking this button or email [email protected].

We sincerely apologise for the inconvenience and impact this will have on your business and you.

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