New Relic for performance monitoring

Kaylon Koeries | November 13, 2015 | Blog

New Relic for performance monitoring

November 13, 2015

If you’re reading this article, your website or application is most likely not performing as well as you would like it to, and you’re looking for a tool to help you check exactly what’s going on under the hood.


Disclaimer: This is not a sponsored article, New Relic is RSAWEB’s monitoring tool of choice and we currently use them to monitor our own website and applications.


What does New Relic do?

New Relic is a software analytics tool that gives you actionable real-time business insights so that you don’t have to spend hours digging through billions of metrics from your software outputs. New Relic’s reporting includes upstream clicks, mobile activity and user experience information.

On their website, New Relic boast some impressive numbers such as 1 million websites currently monitored and around 4 million applications and 690 billion data points monitored daily.

New Relic’s information is collected directly from your production software, stored on the highest grade storage available, then crafted into visual graphics and key transaction metrics so you can focus on the outliers and quickly see anything out of the ordinary.



How can New Relic help me? 

There are hundreds of applications for the software in business, but here are some of the main uses we have found for it:

  1. User satisfaction levels:

New Relic have a clever metric they have put in place to gauge user satisfaction levels geared around how long a user has to wait for the page to complete loading.  Using New Relic’s interface you are able to use industry standards or set your own levels in order to create a neat graph that shows you how happy or frustrated your users are over certain time frames or in real time.

  1. Un-optimised code:

New Relic also provides you with details around website transaction response times, slow loading pages and more. This is especially handy to monitor just after a code deployment to ensure that your application or website isn’t cracking under the pressure of production user loads.

  1. Error Rates:

New Relic also enables you to drill down to any errors on your website and find the exact line of code that’s reporting the error and which browsers it impacts. Reporting on this is provided on the dashboard and custom alerts via email or SMS can be sent out if your error rates exceed a certain percentage.

All of the above comes with email and SMS alerts that can be configured so that you get notified as things happen. This includes downtime alerts and many others.

These are just three of the many use cases for this software. Click here for a full list of features you can access. 



So what does it cost?

This is the great part about New Relic – it is free! But as always, there is a catch with free software as the free version does not allow you to go back further than 24 hours and the traces can’t cross different applications. The free version also does not enable you to drill down into very much detail.

However, the free version is a great way to test New Relic and its features and to find out if the program can add value to your production cycle. Once you have made your decision you can then move across to their $199 p/m version, which gives you all of the functionality mentioned above.

If you’re interested in giving it a try, click here to sign up. 


Want to know more?

We recommend New Relic to our unmanaged hosted clients who need more information around how their software is performing. We are also happy to provide you with advice around this, just email [email protected] or contact us on 087 470 0000.

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