Need help connecting?
Just got your fibre installed and struggling to set up your router? Let us help you out, we’ll have you online in no time! Watch the video to see how to set up your router, or read our step by step guide below.
Connect your router
On the back of your router, you will see five ports, one blue (WAN port) and 4 orange (LAN ports)
First things first. Plug your router in and make sure it is switched on. Then connect it to your ONT with an Ethernet cable via the blue port on the back of the router, this will connect your router to the internet.
Connect your device to the router via cable or WiFi
Simply connect your PC to any of the orange ports on the router with a LAN cable.
If you’d prefer to use WiFi, you need to check under your router for the WiFi network name, which may be called an SSID and the Password or security key. These are the default login details for the network.
On your device, find the network that matches the SSID on the bottom of your router and connect to it using the password.
Personalise your WiFi settings
Now that you’ve connected your device to your router you’ll want to change the network name and password to make connecting devices easier.
Log into your router
Open your internet browser and type 192.168.0.1 in the address bar and press enter. This will take you to a TP-Link page.
Log into the TP-Link page, the username and password are both admin, all lowercase
Change your WiFi network name
Click on the left menu option labeled Wireless 5GHz, then click on Basic Settings.
Rename your WiFi network to whatever you’d like by editing Wireless Network Name. Once you have renamed your network, click Save.
Change your WiFi password
Click on the left menu option labeled Wireless 5GHz, then click on Wireless Security.
Remove the current text within the Wireless password field and enter your new password. Click Save to finish your setup.
Follow the same steps on the *Wireless 2.4GHz* menu option as not all devices can connect to 5GHz WiFi.
That’s it, now you’re all set to do what you love online. If you do get stuck, our support heroes are always ready to help, just give us a call at 0874700000 or chat with us online.