• Network Notices

    The Current State of our Network.

Current Issues

Our network is currently fully operational.

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Planned Maintenance

We routinely upgrade our systems, sometimes short downtime of service might be involved.
Opened Scheduled Duration Subject Affected Services Impact Symptoms
17/11/2023 13:11 01/12/2023 05:00 6 hour(s) RESCHEDULED | Routine International Routing Maintenance | 1 December 2023 International Latency low International Latency View
29/11/2023 14:42 30/11/2023 11:00 1 hour(s) Vendor Maintenance: MTN MSISDNs | 30 November 2023 MTN Private APN SIMs medium MTN Private APN SIMs View
27/11/2023 13:36 30/11/2023 04:00 1 hour(s) RSAWEB Network Notice | Pro-Active Maintenance: Data Centre | 30 November 2023 Cloud & CPT Colocation Connectivity low Cloud & CPT Colocation Connectivity View

Resolved Issues & Maintenance

Here are our past issues that have been resolved, as well as completed maintenance.
Opened Duration Subject Affected Services Impact Symptoms
23/11/2023 14:11 30 Mins RESCHEDULED: Scheduled Maintenance: Octotel Rondebosch FTTx | 28 November 2023 Octotel Rondebosch FTTx low No customer service impact is expected. View
28/11/2023 15:48 N/A Octotel | No connection Octotel FTTH Ruyterwacht Node high Dear RSAWEB Customer,  We are observing an issue affecting Octotel services at the Octotel Ruyterwacht aggregation node affecting Ruyterwacht and all surrounds. Octotel Engineers are currently investigating.Kindly await further updates. View
28/11/2023 18:54 Degraded Performance FTTx , Octotel medium Network Notice: Dear RSAWEB Customer, We are observing degraded performance affecting some Octotel services in Cape Gate. Octotel Engineers are currently investigating. Kindly await further updates. View
26/11/2023 23:16 TBC RSAWEB Network Notice | Outage: Durban | 26 November 2023 Durban FTTx high Durban FTTx View
22/11/2023 09:01 N/A Vumatel | No connection FTTH Vumatel Ottery-north low Network Notice: Dear RSAWEB Customer, we are aware of a Vumatel outage affecting customers in Ottery-north and surrounding areas. Vumatel technicians are investigating. Further updates to follow. View
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