• Network Notices

    The Current State of our Network.

Current Issues

Our network is currently fully operational.

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Planned Maintenance

We routinely upgrade our systems, sometimes short downtime of service might be involved.
Opened Scheduled Duration Subject Affected Services Impact Symptoms
14/10/2021 14:20 20/10/2021 22:00 4 Hours Webhosting Maintenace RSAWEB Webhosting high Hosted WebsiteSending of EmailWebhosting Management Portal View
15/10/2021 11:51 20/10/2021 05:00 1hr Scheduled Maintenance | JHB Vumatel/Fibrehoods Connectivity high Internet Connectivity View
14/10/2021 13:23 15/10/2021 00:00 01:00am - 05:00am Octotel Network Notice - Strand Node Maintenance - 15th October 2021 Octotel FTTH Connectivity low Octotel FTTH Connectivity View
14/10/2021 13:05 14/10/2021 18:00 18:00pm - 00:00am Octotel Network Notice - Sea Point Power Maintenance - 14th October 2021 Octotel FTTH Connectivity low Octotel FTTH Connectivity View
07/10/2021 11:49 14/10/2021 04:00 04:00 - 05:00 Scheduled Network Maintenance FTTx low Slow speeds; brief disconnects during window View
13/10/2021 14:15 14/10/2021 00:00 04:00am - 06:00am Octotel Network Notice - Plettenberg Bay + Knysna Node Maintenance - 14th October 2021 Octotel FTTH Connectivity low Octotel FTTH Connectivity View

Resolved Issues & Maintenance

Here are our past issues that have been resolved, as well as completed maintenance.
Opened Duration Subject Affected Services Impact Symptoms
07/10/2021 19:03 9 -14 October Loadshedding None low Loadshedding View
12/10/2021 11:59 2 hours Fibergeeks Sandown Outage Fibregeeks FTTH low No connection View
12/10/2021 11:28 Unknown Vumatel JHB Outage Vumatel FTTH low No connection View
11/10/2021 12:11 1 Hour Emergency UPS Maintenance Internet Access low Customers will experience downtime of up to 15 minutes for the duration of the maintenance View
08/10/2021 19:23 Unknown Octotel Sedgefiled - No connection Octotel FTTH low No Connection View
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