• Network Notices

    The Current State of our Network.

Current Issues

Our network is currently fully operational.

Comments are closed.

Planned Maintenance

There is no maintenance currently planned.

Resolved Issues & Maintenance

Here are our past issues that have been resolved, as well as completed maintenance.
Opened Duration Subject Affected Services Impact Symptoms
09/07/2018 13:25 1hr VoIP Maintenance VOIP,Hosted PBX medium VoIP View
30/06/2018 17:17 4 Hours Virtual Environment Services Impacted Enterprise Cloud high VDC control panel (vCloud Director), VDC EdgeGateway Services and Veeam backups View
24/06/2018 20:26 6 Hours Shared Hosting SharedHosting medium Shared Hosting View
25/06/2018 16:29 3 hrs Mobile Authentication Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) medium Mobile Broadband (MTN)|Mobile Broadband (Vodacom) View
19/06/2018 09:10 N/A Mobile Authentication Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) high Mobile Data (MTN)|Mobile Data(Vodacom) View
08/06/2018 09:28 Unknown Intermittent to no connectivity in CBD area FTTH Octotel medium Fibre services in CBD Area View
19/06/2018 02:37 N/a Mobile Authentication Mobile Data (MTN),Mobile Data (Vodacom),Internal Staff high Mobile Data and Private APN services View
18/06/2018 12:07 1 hour Planned Maintenance Internal Staff medium Internet Connectivity View
28/05/2018 10:43 Unknown Blouberg and Northern Suburb areas - Octotel Home Fibre Service : Impact in performance during peak times in FTTH Octotel medium Speed on home Fibre Services during peak times. View
23/05/2018 16:38 1 hour Planned Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Internal Staff medium Internet connectivity View
30/05/2018 02:03 TBD Editing and powering on VM's in JHB is currently failing Enterprise Cloud medium JHB VDC Management Portal View
29/05/2018 11:02 9 Hours No changes are functional for VMs and EdgeGWs in JHB and CPT VDC's Enterprise Cloud high vCloud Director View
29/05/2018 13:54 20 minutes Emergency vCloud Director maintenance. Enterprise Cloud high vCloud Director View
23/05/2018 12:51 6 Hours VDC Portal Maintenance Enterprise Cloud high VDC portalVeeam Backups View
25/05/2018 04:42 1 hour RSAWEB Mobile (Vodacom) | Emergency maintenance Mobile Broadband (Vodacom),Mobile Data (Vodacom),Internal Staff high RSAWEB mobile data and private APN's on Vodacom View
02/05/2018 12:53 1 hour Customer Connectivity Maintenance Datacenter - JHB-DC1,Datacenter - JHB-DC2,Broadband Johannesburg high Customer connection to the Core Network View
23/05/2018 11:36 Unknown Degraded Services | JHB Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff high General Connectivity View
16/05/2018 11:42 1 Hour VDC Web Interface is currently offline. Engineers are attending to the issue and updates shall follow Enterprise Cloud medium vCloud Director Web interface View
08/05/2018 13:39 6 hours Planned Upgrade Maintenance #CT-371 Datacenter - CPT-DC2,Enterprise Cloud,Internal Staff low Cloud VDC: Edge Gateways View
04/05/2018 09:58 n/a National connectivity Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom),MPLS,Internal Staff high National MPLS, Mobile APN's View
24/04/2018 08:32 1 hour Planned Maintenance Internal Staff medium Internet connectivity View
13/04/2018 09:44 2 hours Mobile Routing Maintenance Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) medium RSAWEB Mobile (MTN & Vodacom) View
06/04/2018 16:30 2 hours Southern Region International Transit Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Broadband Cape Town medium International Transit View
03/04/2018 23:39 Unknown RSAWEB Mobile APN | Vodacom Mobile Data (Vodacom),Internal Staff high Mobile APN | Vodacom View
26/03/2018 14:18 1-2 hrs RSAWEB Cloud VDC services Enterprise Cloud high Cloud VDC EdgeGateway View
23/03/2018 09:17 1 hour Octotel Fiber Maintenance FTTH Octotel high Octotel FTTH Octotel FTTB View
20/03/2018 12:47 6 hours VDC Emergency Maintenance bug fix #CT-351 Enterprise Cloud medium VDC Portal and Backup View
22/03/2018 10:09 2 hours Mobile authentication and management Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) medium Mobile broadband (MTN), Mobile data (Vodacom & MTN), Private APN's (Vodacom & MTN ) View
19/03/2018 08:02 n/a International Connectivity Datacenter - CPT-DC1,Datacenter - CPT-DC2,FTTH Octotel,FTTH Telkom,Broadband Cape Town,FTTH Vumatel,FTTH FrogFoot low International Connectivity to US View
12/03/2018 14:18 4 hours Southern Region International Transit Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Broadband Cape Town,Internal Staff medium International Transit View
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