Current Issues
Our network is currently fully operational.
Opened | Scheduled | Duration | Subject | Affected Services | Impact | Symptoms | |
17/11/2023 13:11 | 01/12/2023 05:00 | 6 hour(s) | RESCHEDULED | Routine International Routing Maintenance | 1 December 2023 | International Latency | low | International Latency | View |
29/11/2023 14:42 | 30/11/2023 11:00 | 1 hour(s) | Vendor Maintenance: MTN MSISDNs | 30 November 2023 | MTN Private APN SIMs | medium | MTN Private APN SIMs | View |
27/11/2023 13:36 | 30/11/2023 04:00 | 1 hour(s) | RSAWEB Network Notice | Pro-Active Maintenance: Data Centre | 30 November 2023 | Cloud & CPT Colocation Connectivity | low | Cloud & CPT Colocation Connectivity | View |
Opened | Duration | Subject | Affected Services | Impact | Symptoms | |
23/11/2023 14:11 | 30 Mins | RESCHEDULED: Scheduled Maintenance: Octotel Rondebosch FTTx | 28 November 2023 | Octotel Rondebosch FTTx | low | No customer service impact is expected. | View |
28/11/2023 15:48 | N/A | Octotel | No connection | Octotel FTTH Ruyterwacht Node | high | Dear RSAWEB Customer, We are observing an issue affecting Octotel services at the Octotel Ruyterwacht aggregation node affecting Ruyterwacht and all surrounds. Octotel Engineers are currently investigating.Kindly await further updates. | View |
28/11/2023 18:54 | Degraded Performance | FTTx , Octotel | medium | Network Notice: Dear RSAWEB Customer, We are observing degraded performance affecting some Octotel services in Cape Gate. Octotel Engineers are currently investigating. Kindly await further updates. | View | |
26/11/2023 23:16 | TBC | RSAWEB Network Notice | Outage: Durban | 26 November 2023 | Durban FTTx | high | Durban FTTx | View |
22/11/2023 09:01 | N/A | Vumatel | No connection | FTTH Vumatel Ottery-north | low | Network Notice: Dear RSAWEB Customer, we are aware of a Vumatel outage affecting customers in Ottery-north and surrounding areas. Vumatel technicians are investigating. Further updates to follow. | View |