• Network Notices

    The Current State of our Network.

Current Issues

These are the current issues impacting our network performance.
Opened Duration Subject Affected Services Impact Symptoms
17/05/2021 16:21 TBC Degraded service: International latency Consumer, Business and Enterprise internet services medium Slow speeds to international sites and services View
16/05/2021 17:52 2021-05-16 5:00 PM – 2021-05-18 10:00 PM Eskom Stage 2 load shedding Enterprise, Business and Consumer internet services low Little to no impact to customer internet services View

Comments are closed.

Planned Maintenance

We routinely upgrade our systems, sometimes short downtime of service might be involved.
Opened Scheduled Duration Subject Affected Services Impact Symptoms
03/05/2021 15:57 20/05/2021 02:00 3 hrs Planned Maintenance || Johannesburg Core Upgrades Connectivity high Customer Connectivity View
17/05/2021 14:27 19/05/2021 03:00 1h30 Scheduled Maintenance | RSAWEB FTTH: Octotel Vredhoek,Plettenberg and Ruyterwacht and Vumatel/SADV - Cape Town Octotel Vredhoek,Plettenberg, Ruyterwacht and Vumatel/SADV - Cap medium Degraded service: packet loss, increased latency View
17/05/2021 13:52 17/05/2021 11:30 14:00 pm - 15:00 pm Octotel Rondebosch Node Network Upgrade Octotel FTTH medium Intermittent connectivity View

Resolved Issues & Maintenance

Here are our past issues that have been resolved, as well as completed maintenance.
Opened Duration Subject Affected Services Impact Symptoms
06/05/2021 10:03 4 hours Scheduled Maintenance | VDC VDC & Veeam high VDC User Interface View
15/05/2021 07:21 Unknown Octotel - Cape Gate Consumer, SME and Enterprise internet services medium Home Connectivity View
26/04/2021 15:06 4 hours Scheduled Maintenance | cPanel cPanel Hosted Services high All RSAWEB hosted cPanel services View
13/05/2021 14:04 TBC Vumatel - FTTH - Sasolburg - Connectivity Vumatel FTTH - Sasolburg high Vumatel FTTH - Sasolburg View
13/05/2021 12:00 1 hour Emergency Maintenance | JHB Metro Network JHB Connectivity low JHB connectivity View
For information regarding COVID-19 in South Africa, please visit www.sacoronavirus.co.za
Click here to chat