• Network Notices

    The Current State of our Network.

Current Issues

Our network is currently fully operational.

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Planned Maintenance

We routinely upgrade our systems, sometimes short downtime of service might be involved.
Opened Scheduled Duration Subject Affected Services Impact Symptoms
19/09/2018 18:05 26/09/2018 23:00 2hrs rsaweb.mobi Vodacom APN Maintenance Mobile Broadband (Vodacom) medium Mobile rsaweb.mobi Vodacom APN View

Resolved Issues & Maintenance

Here are our past issues that have been resolved, as well as completed maintenance.
Opened Duration Subject Affected Services Impact Symptoms
21/09/2018 00:24 Unknown RSAWEB VDC | JHB Datacenter - JHB-DC2,Internal Staff high VDC Environment View
23/08/2018 10:46 6 Hours Maintenance for Park View Villas Fiber Services 09:00 - 15:00 FTTH Octotel medium Service may be intermittent during the maintenance windows View
04/09/2018 14:57 1 hour Planned Maintenance Internal Staff medium Internet Connectivity View
19/09/2018 16:35 Unknown Degraded Performance on our Vodacom Mobile Data Mobile Data (Vodacom) high Vodacom Mobile Data View
07/09/2018 03:55 N/a Mobile Data | rsaweb.mobi Mobile Broadband (MTN),Mobile Data (MTN) medium Mobile data connectivity on rsaweb.mobi View
03/09/2018 19:20 Unknown RSAWEB Mobile | MTN and Vodacom Network Mobile Broadband (MTN),Mobile Data (MTN),Internal Staff high RSAWEB Mobile Platform View
17/08/2018 17:17 Ongoing VDC Clients unable to deploy from Templates Enterprise Cloud low VDC View
24/08/2018 14:56 30 Minutes The VDC Interface will be unavailable for 30 minutes to all for maintenance by the vendor. All servers will continue to operate during this period. Only the management interface will be unavailable. Enterprise Cloud high VDC Interface View
17/08/2018 06:07 1 hour Switching Maintenance Internal Staff medium Metro Services | Internet Connectivity to Local and International sites View
18/08/2018 08:33 N/a Mobile connectivity (MTN) Mobile Broadband (MTN),Mobile Data (MTN),Internal Staff high Mobile data and private APN's on MTN View
15/08/2018 15:00 30 minutes Mobile Platform Maintenance Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) medium Mobile authentication and account management View
03/08/2018 09:29 3 hours Cape Town Business Fibre Maintenance Broadband Cape Town,Internal Staff high Business Fibre View
10/08/2018 13:22 Unknown National Service Disruption Mobile Broadband (Vodacom),Mobile Data (Vodacom),MPLS,Internal Staff high National MPLS Vodacom public and private APN’s National VPLS Multi cloud VPLS View
07/08/2018 14:40 2hrs Non-Disruptive Core Routing Maintenance Broadband Cape Town low Non-Service impacting View
02/08/2018 16:37 2 hours Emergency Maintenance on VOIP Platform VOIP,Internal Staff high VOIP inbound and outbound calls View
20/07/2018 08:22 Two Hours Emergency Maintenance on cPanel Servers SharedHosting medium Websites and email hosted on the affected server will be inaccessible during the maintenance window. View
20/07/2018 08:24 2 Hours Authentication issues on vCloud Director Enterprise Cloud medium VDC Clients View
09/07/2018 13:25 1hr VoIP Maintenance VOIP,Hosted PBX medium VoIP View
30/06/2018 17:17 4 Hours Virtual Environment Services Impacted Enterprise Cloud high VDC control panel (vCloud Director), VDC EdgeGateway Services and Veeam backups View
24/06/2018 20:26 6 Hours Shared Hosting SharedHosting medium Shared Hosting View
25/06/2018 16:29 3 hrs Mobile Authentication Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) medium Mobile Broadband (MTN)|Mobile Broadband (Vodacom) View
19/06/2018 09:10 N/A Mobile Authentication Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) high Mobile Data (MTN)|Mobile Data(Vodacom) View
08/06/2018 09:28 Unknown Intermittent to no connectivity in CBD area FTTH Octotel medium Fibre services in CBD Area View
19/06/2018 02:37 N/a Mobile Authentication Mobile Data (MTN),Mobile Data (Vodacom),Internal Staff high Mobile Data and Private APN services View
18/06/2018 12:07 1 hour Planned Maintenance Internal Staff medium Internet Connectivity View
28/05/2018 10:43 Unknown Blouberg and Northern Suburb areas - Octotel Home Fibre Service : Impact in performance during peak times in FTTH Octotel medium Speed on home Fibre Services during peak times. View
23/05/2018 16:38 1 hour Planned Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Internal Staff medium Internet connectivity View
30/05/2018 02:03 TBD Editing and powering on VM's in JHB is currently failing Enterprise Cloud medium JHB VDC Management Portal View
29/05/2018 11:02 9 Hours No changes are functional for VMs and EdgeGWs in JHB and CPT VDC's Enterprise Cloud high vCloud Director View
29/05/2018 13:54 20 minutes Emergency vCloud Director maintenance. Enterprise Cloud high vCloud Director View
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