• Network Notices

    The Current State of our Network.

Current Issues

Our network is currently fully operational.

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Planned Maintenance

We routinely upgrade our systems, sometimes short downtime of service might be involved.
Opened Scheduled Duration Subject Affected Services Impact Symptoms
23/05/2018 16:38 29/05/2018 04:00 1 hour Planned Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Internal Staff medium Internet connectivity View

Resolved Issues & Maintenance

Here are our past issues that have been resolved, as well as completed maintenance.
Opened Duration Subject Affected Services Impact Symptoms
23/05/2018 12:51 6 Hours VDC Portal Maintenance Enterprise Cloud high VDC portalVeeam Backups View
25/05/2018 04:42 1 hour RSAWEB Mobile (Vodacom) | Emergency maintenance Mobile Broadband (Vodacom),Mobile Data (Vodacom),Internal Staff high RSAWEB mobile data and private APN's on Vodacom View
02/05/2018 12:53 1 hour Customer Connectivity Maintenance Datacenter - JHB-DC1,Datacenter - JHB-DC2,Broadband Johannesburg high Customer connection to the Core Network View
23/05/2018 11:36 Unknown Degraded Services | JHB Datacenter - JHB-DC1,Datacenter - JHB-DC2,Internal Staff high General Connectivity View
16/05/2018 11:42 1 Hour VDC Web Interface is currently offline. Engineers are attending to the issue and updates shall follow Enterprise Cloud medium vCloud Director Web interface View
08/05/2018 13:39 6 hours Planned Upgrade Maintenance #CT-371 Datacenter - CPT-DC2,Enterprise Cloud,Internal Staff low Cloud VDC: Edge Gateways View
04/05/2018 09:58 n/a National connectivity Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2,Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom),MPLS,Internal Staff high National MPLS, Mobile APN's View
24/04/2018 08:32 1 hour Planned Maintenance Internal Staff medium Internet connectivity View
13/04/2018 09:44 2 hours Mobile Routing Maintenance Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) medium RSAWEB Mobile (MTN & Vodacom) View
06/04/2018 16:30 2 hours Southern Region International Transit Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Broadband Cape Town medium International Transit View
03/04/2018 23:39 Unknown RSAWEB Mobile APN | Vodacom Mobile Data (Vodacom),Internal Staff high Mobile APN | Vodacom View
26/03/2018 14:18 1-2 hrs RSAWEB Cloud VDC services Enterprise Cloud high Cloud VDC EdgeGateway View
23/03/2018 09:17 1 hour Octotel Fiber Maintenance FTTH Octotel high Octotel FTTH Octotel FTTB View
20/03/2018 12:47 6 hours VDC Emergency Maintenance bug fix #CT-351 Enterprise Cloud medium VDC Portal and Backup View
22/03/2018 10:09 2 hours Mobile authentication and management Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) medium Mobile broadband (MTN), Mobile data (Vodacom & MTN), Private APN's (Vodacom & MTN ) View
19/03/2018 08:02 n/a International Connectivity Datacenter - CPT-DC1,Datacenter - CPT-DC2,FTTH Octotel,FTTH Telkom,Broadband Cape Town,FTTH Vumatel,FTTH FrogFoot low International Connectivity to US View
12/03/2018 14:18 4 hours Southern Region International Transit Maintenance Datacenter - CPT-DC1,Datacenter - CPT-DC2,Broadband Cape Town,Internal Staff medium International Transit View
15/03/2018 11:00 1-2 hrs RSAWEB Cloud VDC portal Enterprise Cloud low VDC Management portal View
13/03/2018 09:27 18 hours VDC Backup Maintenance Enterprise Cloud,Internal Staff low Cloud: VDC Backup services View
13/03/2018 15:54 n/a Voice Services VOIP,Hosted PBX,Internal Staff medium VOIP and hosted PBX View
05/03/2018 12:23 2018-03-12 12:00:00 VDC Portal maintenance Enterprise Cloud,Internal Staff low The VDC portal and backup jobs shall be unavailable during this time. View
12/03/2018 07:56 n/a RSAWEB Mobile (MTN & Vodacom) Authentication Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) medium RSAWEB Mobile (MTN & Vodacom) View
11/03/2018 11:00 7 Hours FTTH | Openserve FTTH Telkom high Openserve FTTH View
02/03/2018 15:47 3 Hours Mobile Authentication and Management Mobile Broadband (MTN),Mobile Broadband (Vodacom),Mobile Data (MTN),Mobile Data (Vodacom) medium Mobile Data, Mobile Broadband and Private APN customers View
05/03/2018 11:59 6 hours VDC Backup Services Datacenter - CPT-DC1,Datacenter - CPT-DC2,Datacenter - JHB-DC1,Datacenter - JHB-DC2 low The backup portal and backup jobs shall be unavailable during this time. View
05/03/2018 07:35 30 mins Switching Maintenance | CPT-DC1 Datacenter - CPT-DC1,Internal Staff high Broadband Services View
02/03/2018 15:25 2 hours North Region International Transit Maintenance Datacenter - JHB-DC1,Datacenter - JHB-DC2,Broadband Johannesburg,Internal Staff medium International Transit View
22/02/2018 18:35 0-1 hours RSAWEB CityFibre - Emergency Maintenance Datacenter - CPT-DC1 low CityFibre services within the region of Tyger Valley Chambers, Intercare and Oxford will only be slightly affected during a switch. View
27/02/2018 16:42 n/a Hosting Connectivity SharedHosting,Standard Cloud,Hosted PBX,Internal Staff medium RSAWEB DC2 Hosting View
14/02/2018 10:41 Unknown RSAWEB Hosted PBX VOIP,Hosted PBX,Internal Staff medium RSAWEB Hosted PBX services - Telkom View
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