• Network Notices

    The Current State of our Network.

Current Issues

Our network is currently fully operational.

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Planned Maintenance

We routinely upgrade our systems, sometimes short downtime of service might be involved.
Opened Scheduled Duration Subject Affected Services Impact Symptoms
30/07/2021 15:13 04/08/2021 03:00 03:00-04:00 ( 1 Hour ) Scheduled Maintenance | RSAWEB FTTH: Plettenberg - Western cape RSAWEB FTTH: Plettenberg - Western cape medium Dear RSAWEB Customer RSAWEB engineer will be conducting routine maintenance to improve overall stability and resilience of the network. Date: Wednesday, 04 August 2021 Time: 03h00 am - 04h00 AM Maintenance window: 1 HourExpected downtime: less than 1 Hour Impact: RSAWEB Octotel customers in the following area may experience packet loss to higher network latency during the maintenance window. We apologise in advance for the inconvenience during this time. Regards, RSAWEB Support View
30/07/2021 15:19 04/08/2021 03:00 03:00-04:00 ( 1 Hour ) Scheduled Maintenance | RSAWEB FTTH: Ruyterwatch - Western cape RSAWEB FTTH: Ruyterwatch - Western cape medium RSAWEB FTTH: Ruyterwatch - Western cape View
14/07/2021 13:00 15/07/2021 16:00 1hr Emergency Maintenance | Mobile Data Portal Mobile Data Portal low The Mobile Data Portal may be intermittently unavailable for the duration of the maintenance. View

Resolved Issues & Maintenance

Here are our past issues that have been resolved, as well as completed maintenance.
Opened Duration Subject Affected Services Impact Symptoms
30/07/2021 05:38 19:00H Octotel Fibre - No connectivity FTTH high Home Connectivity View
22/07/2021 10:06 1 hour Scheduled Maintenance | JHB Access JHB Connectivity low JHB fibre customers View
23/07/2021 12:55 Unknown Octotel - Rondebosch Node FTTH Octotel FTTH low Intermittent to No connection View
26/07/2021 09:41 Unknown MFN - Kyalami Estate MFN FTTH low Intermittent to No connection View
26/07/2021 09:51 1 hour Scheduled Maintenance | All SADV Customers Connectivity high Connectivity View
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