The Results of MyBroadband’s Big South African ISP showdown
The latest MyBroadband Insights report reveals that RSAWEB is one of the best Internet service providers (ISPs) in South Africa! The report compared Internet service providers on network performance and customer satisfaction across the country.
This report used data from MyBroadband’s Speed Test App which offers an easy way for South Africans to test their broadband speed. The app is free to download and use and allows users to test the download speed, upload speed, and latency of their Internet connection.
After a user performed a speed test, they can also rate their ISP based on their overall satisfaction with the service they receive.
To ensure a neutral testing environment, MyBroadband’s speed test servers are hosted in Teraco’s vendor-neutral data centres.
The data for this report was collected between 1 January 2021 and 28 February 2021 and included speed test results from 416,618 tests conducted across South Africa. Only speed tests which were performed over a Wi-Fi connection were used, which means it is representative of fixed-broadband connections.
| MyBroadband Insights ISP Ranking | ||||
| ISP | Download Speed (Mbps) | Upload Speed (Mbps) | Latency (ms) | Customer Satisfaction Rating |
| Cool Ideas | 19.338 | 15.623 | 6 | 8.87 |
| Afrihost | 17.590 | 11.012 | 9 | 8.11 |
| RSAWEB | 19.076 | 19.495 | 6 | 8.03 |
| MTN | 18.462 | 13.104 | 42 | 7.94 |
| Cybersmart | 15.991 | 10.542 | 7 | 7.90 |
| Vox | 15.757 | 11.251 | 20 | 7.79 |
| Supersonic | 17.227 | 14.234 | 8 | 7.68 |
| Webafrica | 18.830 | 10.644 | 6 | 7.51 |
| Axxess | 10.385 | 9.870 | 16 | 7.31 |
| Liquid Telecom | 3.669 | 2.429 | 60 | 7.17 |
| Internet Solutions | 4.114 | 2.505 | 49 | 7.15 |
| MWEB | 9.854 | 5.331 | 12 | 7.10 |
| Vodacom | 11.961 | 9.457 | 25 | 6.80 |
| Cell C | 16.526 | 16.575 | 23 | 6.74 |
| Herotel | 5.060 | 2.249 | 40 | 6.28 |
| Telkom | 8.387 | 2.940 | 31 | 6.12 |
| Rain | 6.267 | 5.863 | 40 | 5.61 |
