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EXPERIENCE BLAZING FAST FIBRE INTERNET

Our Home Fibre (FTTH) service offers you high speed Internet at a low cost. Enjoy a whole new way of connecting to and streaming music, movies, Skype and gaming. Not only do we ensure you get the speed you pay for, but it stays reliably fast – even during peak times. Blazing fast connectivity without breaking the bank!

MORE THAN JUST FIBRE


FREE SET UP

Free installation &
Free Connection*

SAVE UP TO R2500

When you refer
your friends*

FREE ROUTER

Free to use premium
WiFi router*

SAVE R500

When you sign up before
your area goes live*

FREE CALL OUT

Free 1 Hour onsite support
or a free WiFi assessment*

FREE MOBILE DATA

1 LTE SIM & 1 GB
data per month*



On selected packages only. T&C's Apply.


VIEW PACKAGES

WHY FIBRE

Enjoy seamless,
buffer-free online video.

Clear reliable
connection.

Blazing fast upload
and download speeds!

Lag-free
gaming.

Work from home
with efficiency.




PRICING PACKAGES


Select a Network Provider below to view our Fibre Packages







Starter
Speed
10Mbps

DATA

R655
PER MONTH
  • 10 Mbps Download Speed
  • 10 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Basic
Speed
25Mbps

DATA

R805
PER MONTH
  • 25 Mbps Download Speed
  • 25 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Most Popular
Family
Speed
50Mbps

DATA

R1005
PER MONTH
  • 50 Mbps Download Speed
  • 50 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Pro
Speed
100Mbps

DATA

R1255
PER MONTH
  • 100 Mbps Download Speed
  • 100 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Mega
Speed
200Mbps

DATA

R1850
PER MONTH
  • 200 Mbps Download Speed
  • 200 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

COVID-19 Disclaimer:
RSAWEB and its telecommunications partners have been identified as an essential service provider and will be operational during the lockdown.
During the lockdown period and foreseeable future, all new and pending orders are being processed as normal however, we are not certain about installation dates.
At this point in time, only critical installations for business and services are likely to be prioritised.
We are working closely with the Fibre operators to come to a conclusion on this matter and will provide you with further information on this topic as soon as it is made available to us.

General Terms
All packages are for residential sign ups only. Businesses unfortunately cannot sign up for these packages.
We commit to keeping our coverage data as accurate as possible, but we are reliant on the maps that are given to us by the Fibre Network Operators which could result in slight inaccuracies at times.
Installation fees and line rental fees are prescribed by the Fibre Network Operators (FNO). Pricing can change if mandated by the FNO, RSAWEB will always provide 1 (one) months’ notice to advise of any price changes.

Set-Up Fees
RSAWEB Covers this fee on your behalf, if you cancel or are suspended due to non-payment this fee will be clawed back.
The Installation fee covers the first 15 meters, MFN then charges you R180-R220 per meter thereafter (They will first quote you, and only upon acceptance of quotation will they proceed with the work). The 15 metres is only if you require trenching in your property and this is 15 metres birds-eye-view irrelevant of route taken.

Cancellation Fees
If you cancel within 12 months of going live, you are liable to pay the R1 150 Installation fee plus a connection fee of R575. The installation fee does not apply if you already have a fibre line installed which is not damaged and still active, however the connection fee will still be applicable upon cancellation.

The router is free to use but remains the property of RSAWEB for the duration of your service. We fully insure your free-to-use router, so in the event of accidental damage or theft, we will replace it (T's&C's Apply). Should you cancel your services at any time, the router can be purchased from RSAWEB at the retail value at the time of cancellation or returned to RSAWEB in its original condition. Please include your name and RSAWEB customer code when returning your router. If we do not receive your router within the 10-day router-return period, you will be billed for it, and it will become your own. The router will no longer be insured by RSAWEB, and we will not accept responsibility for any damage or defaults. No router returns will be accepted any later than 10 days after your account was deactivated. All courier costs involved in returning the router are for your own account. You will be charged the original retail value of the router should you fail to comply. Please ensure that the LAN cable, power cable and anything else included in the router box is returned, as you can be billed for any missing items. RSAWEB routers are recycled, as part of our effort to reduce our carbon footprint, we refurbish our pre-owned routers. Rest assured that it has been cleaned, checked, and restored to "good as new" status.

One calendar month notice period is needed for the cancellation of your services. Please note you are responsible for cancelling your existing services such as ADSL or fibre with another provider (if applicable) when signing up with RSAWEB. All cancellations have to go to [email protected] in order to be processed. You will receive a cancellation form to complete accepting any relevant T's and C's, cancellations will be accepted upon completion of this process.

Moving Your Fibre Service
Moving home is treated as a cancellation as your ONT cannot be moved and is fixed to the premises. Should the next tenant take over your service, we will transfer the service at no cost to you. Contact [email protected] if this is the case. If you have been an RSAWEB client for less than your contract term and resume your service at your new home, you will not pay a cancellation fee and the remainder of your previous contract will be added to your new contract. If the provider considers moving an ONT box or fibre line for any reason as a re-installation, a fee of R1725 will be charged.

Shaping and Prioritisation
All RSAWEB Fibre to the home services are unthrottled and unshaped- there are no usage thresholds. Please note our speeds cannot be guaranteed as there are many factors that can impact the speed of our services. Fibre to the home is a best effort service. For 200Mbps or faster line speeds, an upgraded router is essential for peak WiFi speed, please also ensure that your devices are compatible with the speeds of your chosen package. If you already have an RSAWEB router in good condition you can return it and pay the difference to receive an upgraded router.

Free 1 Hour on-site support
This service is currently applicable to Cape Town and Johannesburg areas only. To request your onsite support visit- please email [email protected]

Referral Program
You can only refer up to 5 friends. You only receive your credit when your friends sign up and gets connected. The referral program is only applicable for Fibre to the Home Referrals

1GB FREE MTN SIM
1 GB free data does not roll over to the next month, but you can top this up on MYRSAWEB or by logging a ticket by emailing [email protected]

Written Off Clients Due to non-payment of Services
Clients who do not make payment with be notified that payment is due immediately. Failure to make payment will result in the Fibre to the Home services being suspended. Payment will still be payable during this time, but access to the internet will be denied. If no payment is still received, RSAWEB will hand your services over to the legal team. Once advised by the legal team if payment is not received, our Legal team will move to blacklist and your services will be written off. At this point all cancellation fees will be payable. If payment is then received and the services re-activated, it can take up to 2 (two) business weeks before the service is reactivated and a re-connection fee will be payable.





RECOMMENDED
Entry
Speed
10Mbps

DATA

R645
PER MONTH
  • 10 Mbps Download Speed
  • 2 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Entry +
Speed
10Mbps

DATA

R695
PER MONTH
  • 10 Mbps Download Speed
  • 10 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Starter
Speed
20Mbps

DATA

R795
PER MONTH
  • 20 Mbps Download Speed
  • 2 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Starter +
Speed
20Mbps

DATA

R845
PER MONTH
  • 20 Mbps Download Speed
  • 20 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Basic
Speed
50Mbps

DATA

R935
PER MONTH
  • 50 Mbps Download Speed
  • 5 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Basic +
Speed
50Mbps

DATA

R1035
PER MONTH
  • 50 Mbps Download Speed
  • 50 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Pro
Speed
100Mbps

DATA

R1095
PER MONTH
  • 100 Mbps Download Speed
  • 10 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Pro +
Speed
100Mbps

DATA

R1195
PER MONTH
  • 100 Mbps Download Speed
  • 100 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Mega
Speed
200Mbps

DATA

R1395
PER MONTH
  • 200 Mbps Download Speed
  • 20 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Mega +
Speed
200Mbps

DATA

R1495
PER MONTH
  • 200 Mbps Download Speed
  • 200 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW

Ultimate
Speed
1000Mbps

DATA

R1595
PER MONTH
  • 1000 Mbps Download Speed
  • 100 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free set up
  • *Free to use router
ORDER NOW






Premium
Speed
10Mbps

DATA

R595
PER MONTH
  • 10 Mbps Download Speed
  • 5 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Premium
Speed
20Mbps

DATA

R795
PER MONTH
  • 20 Mbps Download Speed
  • 10 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Premium
Speed
40Mbps

DATA

R895
PER MONTH
  • 40 Mbps Download Speed
  • 20 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Premium
Speed
100Mbps

DATA

R1095
PER MONTH
  • 100 Mbps Download Speed
  • 50 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Premium
Speed
200Mbps

DATA

R1395
PER MONTH
  • 200 Mbps Download Speed
  • 100 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW






Starter +
Speed
10Mbps

DATA

R669
PER MONTH
  • 10 Mbps Download Speed
  • 10 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Basic
Speed
20Mbps

DATA

R809
PER MONTH
  • 20 Mbps Download Speed
  • 2 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Basic +
Speed
20Mbps

DATA

R869
PER MONTH
  • 20 Mbps Download Speed
  • 20 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Family
Speed
50Mbps

DATA

R909
PER MONTH
  • 50 Mbps Download Speed
  • 5 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

RECOMMENDED
Family +
Speed
50Mbps

DATA

R969
PER MONTH
  • 50 Mbps Download Speed
  • 50 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Pro
Speed
100Mbps

DATA

R1009
PER MONTH
  • 100 Mbps Download Speed
  • 10 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Pro +
Speed
100Mbps

DATA

R1 069
PER MONTH
  • 100 Mbps Download Speed
  • 100 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Mega +
Speed
200Mbps

DATA

R1 199
PER MONTH
  • 200 Mbps Download Speed
  • 200 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Super
Speed
1000Mbps

DATA

R1 649
PER MONTH
  • 1000 Mbps Download Speed
  • 1000 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW






Basic
Speed
10Mbps

DATA

R495
PER MONTH
  • 10 Mbps Download Speed
  • 5 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Home
Speed
20Mbps

DATA

R645
PER MONTH
  • 20 Mbps Download Speed
  • 10 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

RECOMMENDED
Family
Speed
50Mbps

DATA

R795
PER MONTH
  • 50 Mbps Download Speed
  • 25 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Pro
Speed
100Mbps

DATA

R995
PER MONTH
  • 100 Mbps Download Speed
  • 50 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW






Basic
Speed
10Mbps

DATA

R609
PER MONTH
  • 10 Mbps Download Speed
  • 10 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

RECOMMENDED
Home
Speed
20Mbps

DATA

R809
PER MONTH
  • 20 Mbps Download Speed
  • 20 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Family
Speed
50Mbps

DATA

R909
PER MONTH
  • 50 Mbps Download Speed
  • 50 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Pro
Speed
100Mbps

DATA

R1 119
PER MONTH
  • 100 Mbps Download Speed
  • 100 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Mega
Speed
200Mbps

DATA

R1 309
PER MONTH
  • 200 Mbps Download Speed
  • 100 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW






Starter
Speed
10Mbps

DATA

R575
PER MONTH
  • 10 Mbps Download Speed
  • 5 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Starter +
Speed
10Mbps

DATA

R675
PER MONTH
  • 10 Mbps Download Speed
  • 10 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

RECOMMENDED
Basic
Speed
20Mbps

DATA

R745
PER MONTH
  • 20 Mbps Download Speed
  • 5 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Basic +
Speed
20Mbps

DATA

R845
PER MONTH
  • 20 Mbps Download Speed
  • 20 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Pro
Speed
100Mbps

DATA

R995
PER MONTH
  • 100 Mbps Download Speed
  • 25 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Pro +
Speed
100Mbps

DATA

R1 115
PER MONTH
  • 100 Mbps Download Speed
  • 100 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Mega
Speed
200Mbps

DATA

R1 195
PER MONTH
  • 200 Mbps Download Speed
  • 25 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Mega +
Speed
200Mbps

DATA

R1 245
PER MONTH
  • 200 Mbps Download Speed
  • 200 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Super
Speed
1000Mbps

DATA

R1 395
PER MONTH
  • 1000 Mbps Download Speed
  • 100 Mbps: Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW







Starter
Speed
10Mbps

DATA

R595
PER MONTH
  • 10 Mbps Download Speed
  • 10 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Most Popular
Basic
Speed
20Mbps

DATA

R795
PER MONTH
  • 20 Mbps Download Speed
  • 20 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Family
Speed
50Mbps

DATA

R995
PER MONTH
  • 50 Mbps Download Speed
  • 50 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Pro
Speed
100Mbps

DATA

R1235
PER MONTH
  • 100 Mbps Download Speed
  • 100 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

COVID-19 Disclaimer:
RSAWEB and its telecommunications partners have been identified as an essential service provider and will be operational during the lockdown.
During the lockdown period and foreseeable future, all new and pending orders are being processed as normal however, we are not certain about installation dates.
At this point in time, only critical installations for business and services are likely to be prioritised.
We are working closely with the Fibre operators to come to a conclusion on this matter and will provide you with further information on this topic as soon as it is made available to us.

General Terms
All packages are for residential signups only. Businesses unfortunately cannot sign up for these packages We commit to keeping our coverage data as accurate as possible, but we are reliant on the maps that are given to us by the Fibre Network Operators which could result in slight inaccuracies at times Installation fees and line rental fees are prescribed by the Fibre Network Operators (FNO). Pricing can change if mandated by the FNO, RSAWEB will always provide 1 (one) months’ notice to advise of any price changes.

Set-Up Fees
RSAWEB Covers this fee on your behalf, if you cancel or are suspended due to non-payment this fee will be clawed back. The Installation fee covers the first 30 meters, Link Africa then charges you R180-R220 per meter thereafter (They will first quote you, and only upon acceptance of quotation will they proceed with the work). The 30 metres is only if you require trenching in your property and this is 30 metres birds-eye-view irrelevant of route taken.

Cancellation Fees
If you cancel within 12 months of going live, you are liable to pay the R1 725, 00 Installation fee. The installation fee does not apply if you already have a fibre line installed which is not damaged and still active, however the connection fee (R575) will still be applicable upon cancellation. The router is free to use but remains the property of RSAWEB for the duration of your service. We fully insure your free-to-use router, so in the event of accidental damage or theft, we will replace it (T's&C's Apply). Should you cancel your services at any time, the router can be purchased from RSAWEB at the retail value at the time of cancellation or returned to RSAWEB in its original condition. Please include your name and RSAWEB customer code when returning your router. If we do not receive your router within the 10-day router-return period, you will be billed for it, and it will become your own. The router will no longer be insured by RSAWEB, and we will not accept responsibility for any damage or defaults. No router returns will be accepted any later than 10 days after your account was deactivated. All courier costs involved in returning the router are for your own account. You will be charged the original retail value of the router should you fail to comply. Please ensure that the LAN cable, power cable and anything else included in the router box is returned, as you can be billed for any missing items. RSAWEB routers are recycled, as part of our effort to reduce our carbon footprint, we refurbish our pre-owned routers. Rest assured that it has been cleaned, checked, and restored to "good as new" status. One calendar month notice period is needed for the cancellation of your services. Please note you are responsible for cancelling your existing services such as ADSL or fibre with another provider (if applicable) when signing up with RSAWEB. All cancellations have to go to [email protected] in order to be processed. You will receive a cancellation form to complete accepting any relevant T's and C's, cancellations will be accepted upon completion of this process.

Moving Your Fibre Service
Moving home is treated as a cancellation as your ONT cannot be moved and is fixed to the premises. Should the next tenant take over your service, we will transfer the service at no cost to you. Contact [email protected] if this is the case. If you have been an RSAWEB client for less than your contract term and resume your service at your new home, you will not pay a cancellation fee and the remainder of your previous contract will be added to your new contract. If the provider considers moving an ONT box or fibre line for any reason as a re-installation, a fee of R1725 will be charged.

Shaping and Prioritisation
All RSAWEB Fibre to the home services are unthrottled and unshaped- there are no usage thresholds. Please note our speeds cannot be guaranteed as there are many factors that can impact the speed of our services. Fiber to the home is a best effort service. For 200Mbps or faster line speeds, an upgraded router is essential for peak WiFi speed, please also ensure that your devices are compatible with the speeds of your chosen package. If you already have an RSAWEB router in good condition you can return it and pay the difference to receive an upgraded router.

Free 1 Hour on-site support
This service is currently applicable to Cape Town and Johannesburg areas only. To request your onsite support visit- please email [email protected]

Referral Program
You can only refer up to 5 friends. You only receive your credit when your friends sign up and gets connected. The referral program is only applicable for Fibre to the Home Referrals

1GB FREE MTN SIM
1 GB free data does not roll over to the next month, but you can top this up on MYRSAWEB or by logging a ticket by emailing [email protected]

Written Off Clients Due to non-payment of Services
Clients who do not make payment with be notified that payment is due immediately. Failure to make payment will result in the Fibre to the Home services being suspended. Payment will still be payable during this time, but access to the internet will be denied. If no payment is still received, RSAWEB will hand your services over to the legal team. Once advised by the legal team if payment is not received, our Legal team will move to blacklist and your services will be written off. At this point all cancellation fees will be payable. If payment is then received and the services re-activated, it can take up to 2 (two) business weeks before the service is reactivated and a re-connection fee will be payable.





Basic
Speed
20Mbps

DATA

R699
PER MONTH
  • 20 Mbps Download Speed
  • 20 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Most Popular
Family
Speed
50Mbps

DATA

R899
PER MONTH
  • 50 Mbps Download Speed
  • 50 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Pro
Speed
100Mbps

DATA

R1099
PER MONTH
  • 100 Mbps Download Speed
  • 100 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Pro+
Speed
200Mbps

DATA

R1299
PER MONTH
  • 200 Mbps Download Speed
  • 200 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

Mega
Speed
1000Mbps

DATA

R1899
PER MONTH
  • 1000 Mbps Download Speed
  • 1000 Mbps Upload Speed
  • Unshaped & Unthrottled
  • 1 LTE SIM & 1 GB Data
  • *Free Installation
  • *Free to use router
ORDER NOW

COVID-19 Disclaimer:
RSAWEB and its telecommunications partners have been identified as an essential service provider and will be operational during the lockdown.
During the lockdown period and foreseeable future, all new and pending orders are being processed as normal however, we are not certain about installation dates.
At this point in time, only critical installations for business and services are likely to be prioritised.
We are working closely with the Fibre operators to come to a conclusion on this matter and will provide you with further information on this topic as soon as it is made available to us.

General Terms

All packages are for residential signups only. Businesses unfortunately cannot sign up for these packages
We commit to keeping our coverage data as accurate as possible, but we are reliant on the maps that are given to us by the Fibre Network Operators which could result in slight inaccuracies at times
Installation fees and line rental fees are prescribed by the Fibre Network Operators (FNO). Pricing can change if mandated by the FNO, RSAWEB will always provide 1 (one) months’ notice to advise of any price changes.

Set-Up Fees
RSAWEB Covers this fee on your behalf if you cancel or are suspended due to non-payment this fee will be clawed back. The Installation fee covers the first 30 meters, Lightstruck then charges you R180-R220 per meter thereafter (They will first quote you, and only upon acceptance of quotation will they proceed with the work). The 30 metres is only if you require trenching in your property and this is 30 metres birds-eye-view irrelevant of route taken.

Cancellation Fees
If you cancel within 12 months of going live, you are liable to pay the R1 840 Installation fee. The installation fee does not apply if you already have a fibre line installed which is not damaged and still active, however the connection fee (R862.50) will still be applicable upon cancellation.

The router is free to use but remains the property of RSAWEB for the duration of your service. We fully insure your free-to-use router, so in the event of accidental damage or theft, we will replace it (T's&C's Apply). Should you cancel your services at any time, the router can be purchased from RSAWEB at the retail value at the time of cancellation or returned to RSAWEB in its original condition. Please include your name and RSAWEB customer code when returning your router. If we do not receive your router within the 10-day router-return period, you will be billed for it, and it will become your own. The router will no longer be insured by RSAWEB, and we will not accept responsibility for any damage or defaults. No router returns will be accepted any later than 10 days after your account was deactivated. All courier costs involved in returning the router are for your own account. You will be charged the original retail value of the router should you fail to comply. Please ensure that the LAN cable, power cable and anything else included in the router box is returned, as you can be billed for any missing items. RSAWEB routers are recycled, as part of our effort to reduce our carbon footprint, we refurbish our pre-owned routers. Rest assured that it has been cleaned, checked, and restored to "good as new" status.

One calendar month notice period is needed for the cancellation of your services. Please note you are responsible for cancelling your existing services such as ADSL or fibre with another provider (if applicable) when signing up with RSAWEB. All cancellations have to go to [email protected] in order to be processed. You will receive a cancellation form to complete accepting any relevant T's and C's, cancellations will be accepted upon completion of this process.

Moving Your Fibre Service
Moving home is treated as a cancellation as your ONT cannot be moved and is fixed to the premises. Should the next tenant take over your service, we will transfer the service at no cost to you. Contact [email protected] if this is the case. If you have been an RSAWEB client for less than your contract term and resume your service at your new home, you will not pay a cancellation fee and the remainder of your previous contract will be added to your new contract. If the provider considers moving an ONT box or fibre line for any reason as a re-installation, a fee of R1725 will be charged.

Shaping and Prioritisation
All RSAWEB Fibre to the home services are unthrottled and unshaped- there are no usage thresholds. Please note our speeds cannot be guaranteed as there are many factors that can impact the speed of our services. Fibre to the home is a best effort service. For 200Mbps or faster line speeds, an upgraded router is essential for peak WiFi speed, please also ensure that your devices are compatible with the speeds of your chosen package. If you already have an RSAWEB router in good condition you can return it and pay the difference to receive an upgraded router.

Free 1 Hour on-site support
This service is currently applicable to Cape Town and Johannesburg areas only. To request your onsite support visit- please email [email protected]

Referral Program
You can only refer up to 5 friends. You only receive your credit when your friends sign up and gets connected. The referral program is only applicable for Fibre to the Home Referrals

1GB FREE MTN SIM
1 GB free data does not roll over to the next month, but you can top this up on MYRSAWEB or by logging a ticket by emailing [email protected]

Written Off Clients due to Non-Payment
Clients who do not make payment with be notified that payment is due immediately. Failure to make payment will result in the Fibre to the Home services being suspended. Payment will still be payable during this time, but access to the internet will be denied. If no payment is still received, RSAWEB will hand your services over to the legal team. Once advised by the legal team if payment is not received, our Legal team will move to blacklist and your services will be written off. At this point all cancellation fees will be payable. If payment is then received and the services re-activated, it can take up to 2 (two) business weeks before the service is reactivated and a re-connection fee will be payable.

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WHAT OUR CLIENTS ARE SAYING


    No longer do I have to resort to coffee-shop wi-fi in order to work, and if I have writing and research to do in the evening, I know that I’ll be able to get it done. Internationally, this kind of fast and efficient connectivity is a given – but I’m still marvelling at how amazing it is!

    Bridget Buckland

    Home Owner

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GET MORE OUT OF YOUR INTERNET TODAY

We’re always bringing Fibre to more people and places. Check for availability in your area regularly.



FAST, FASTER, FIBRE


With less time buffering you can spend more time enjoying the Internet. Uploading and playing your favourite online videos has never been easier. All you need to do is click and you're there.

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FREQUENTLY ASKED QUESTIONS



1
Does this offer include a router?
Yes, we will supply you with a free high quality wi-fi router that can handle your new lightning fast Fibre Internet.
2
Do you have month-to-month packages?
Yes, we do offer month-to-month packages. Should you cancel your contract within the first 12 months you will be liable for the setup and router fee.
3
Are there uncapped packages?
Yes, in fact all Octotel, Vumatel and Frogfoot packages offer uncapped data. Our Openserve packages come in various cap offerings.
4
How long does the setup process take?
The setup process depends on which open access fibre network you choose to use. They will let you know when you can expect your installation ( Timelines differ according to fibre provider).
5
Is this a contracted service?
No, there is no minimum commitment required. Our FTTH services are month-to-month.
6
What if my area isn’t covered by Fibre to the Home (FTTH)
Get in touch with us and we can let you know what the expected rollout time is for your area and we will keep you informed of any updates.

Get in touch with us.

RSAWEB is operational during the lockdown. We currently have a high volume of tickets, please bear with us while we answer your queries as quickly as possible. We thank you for your patience. For information regarding COVID-19 in South Africa, please visit www.sacoronavirus.co.za
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