In terms of section 75 of the Electronic Communications and Transactions Act (“the Act”) RSAWEB has designated the Internet Service Providers’ Association as an agent to receive notifications of infringements as defined in Section 77 of the Act.
For further details contact the Internet Service Providers’ Association
– Internet Service Providers’ Association (ISPA)
– Address: PO Box 518, Noordwyk, 1687
– Telephone: 010 500 1200
– Fax: 086 606 4066
– Take-down notice email: [email protected]
– Take-down notice information and form: https://ispa.org.za/tdn/
Please don’t pirate any content from our website for financial benefit.
Notice specific to copyrighted material owned my RSAWEB CC hereby gives you permission to retrieve, store, cite or refer to or print material from this website only for educational, non-commercial or personal use.
You are not permitted to reproduce, publish, perform, broadcast, make an adaptation of, sell, let or offer or expose or hire any copy of the materials without the prior written permission of RSAWEB CC
Copyright Notice: © RSAWEB. All rights reserved.
- RSAWEB respects your privacy and is committed to protecting it.
- We recognise your need for appropriate protection and management of personally identifiable information you may share with us (any information by which you can be identified, such as name, address, and telephone number).
- In general, you can browse sites without telling us who you are or revealing any personal information about yourself. We do track the Internet address of the domains from which people visit us and analyse this data for trends and statistics, but the individual user remains anonymous.
- Some of our Web pages utilise “cookies” so that we can better serve you with more tailored information when you return to our site. “Cookies” are used to enhance your interactive experience and generally improve our service to you. You can set your browser to notify you when you are sent a cookie, giving you the chance to decide whether or not to accept it.
- We store information you supply in personalising your use of www.RSAWEB.co.za
- We protect subscriber information from outside parties by storing it in a fully-secured database.
- You may update personal information at any time by using the personalise function.
- In all other cases, the only information we will ever disclose to third parties
- (e.g.: advertisers) is aggregate information about our users.
- Aggregate information will never identify you. It only identifies the user population in general terms, e.g.: 52% males visit a particular site. We are not responsible for the privacy practices or the content of sites linking out of the RSAWEB network.
Product Terms and Conditions
1.2 Once the allocated disk space of a package has been reached, over usage rates will be in effect.
1.3 In addition to RSAWEB’s Terms and Acceptable Use Policy contained in the General Terms, the following conditions apply:
1.3.1 Shared Webhosting services are intended for the hosting of typical website content, to serve the needs of the normal operation of a personal or small home business website.
1.3.2 The service is not intended to support the sustained demand of medium to large enterprises or non-typical applications better suited to a dedicated/cloud server.
1.3.3 Disk Space is not intended for online file storage or archiving electronic files, documents, log files, backups, other non-web based content or FTP hosts, all of which is prohibited.
1.3.4 All password protected archive (zip and rar) files not acceptable on RSAWEB servers.
1.3.5 All downloadable files or files stored on the Server must be directly related to the general nature of the Website index. All files on a Domain must be part of the active Website and linked to the site.
1.3.6 Shared Webhosting and Database Disk Space are intended to accommodate the files necessary for publishing a website. Storage, exchange and download of additional files within Customer’s webhosting space, in a peer-to-peer arrangement or for any other purpose is not allowed.
- The purpose of this document is to provide an understanding of RSAWEB’s Acceptable Use Policy. This policy serves to define the accepted behaviour of users on RSAWEB’s network, and allows RSAWEB to:
- Maintain the integrity and quality of their services,
- Protect their customers and infrastructure from abuse,
- Adhere to the current laws and regulations governing organisations and service providers in the countries that they operate in,
- Co-exist within the global internet community as a responsible service provider.
|Activity||Usage Behaviour||How to minimise this type of usage|
|Downloading large files or large quantities of files||Downloading files like movies, MP3s, games, and software using software such as Napster, Kazaa, E-donkey, etc||Refrain from using automated download programs. You may not install automated search and retrieve programs or similar automated and manual routines, which generate excessive amounts of network traffic.|
|Online gaming||Online gaming can average data transfer of between 10 – 60 Mb per hour.||Limit the usage of data transfer when playing games online. Alternatively use local gaming sites.|
|Mail/News groups/Chat||Emails, news groups and chat clients are used to communicate online, however when files with suffix of “avi,” “jpeg,” “mpeg,” “gif,” etc are sent to customers they can contain very large amounts of data.||Be careful when subscribing to sites which automatically send information with large attachments be aware of “background download” programs.|
|Fraud||Customers who do not protect their equipment using a firewall or proxy server create a possibility for remote access to the PC, which may, by using the use of various programs, determine their username and passwords or the PC can be sued to transfer data via the owner’s account||Secure your PC by setting up a firewall or proxy server.|
|Browser use||Automated copying of website content can result in high usage levels||Manually select the content that needs to be copied.|
- The user acknowledges that RSAWEB is unable to exercise control over the data passing over the infrastructure and the Internet, including but not limited to any websites, electronic mail transmissions, news groups or other material created or accessible over its infrastructure. Therefore, RSAWEB is not responsible for data transmitted over its infrastructure.
- RSAWEB’s infrastructure may be used to link into other networks worldwide and the user agrees to conform to the acceptable use policies of these networks.
- Users of the RSAWEB network include not only the RSAWEB customers, but in the case of resellers of RSAWEB services, and the customers of the resellers too. Resellers of RSAWEB’s services are responsible for the activities of their customers.
- The user may obtain and download any materials marked as available for download off the Internet, but is not permitted to use their Internet access to distribute any copyrighted materials unless permission for such distribution is granted to the user by the owner of the materials.
- The user is prohibited from obtaining, disseminating or facilitating over RSAWEB’s network any unlawful materials, including but not limited to:
- To help ensure that all customers have fair and equal use of the service and to protect the integrity of the network, RSAWEB reserves the right, and will take necessary steps, to prevent improper or excessive usage thereof.
- These precautions may include, but are not limited to, the following:
- This policy applies to and will be enforced for intended and unintended (e.g., viruses, worms, malicious code, or otherwise unknown causes) prohibited usage.
- Online activity will be subject to the available bandwidth, data storage and other limitations of the service provided, which RSAWEB may, from time to time, revise at its own discretion and without prior notice to the customer.
- – Limiting network throughput;
- – Preventing or limiting service through specific ports or communication protocols; and/or
- – Complete termination of service to customers who grossly abuse the network through improper or excessive usage.
- All references to systems and networks under this section includes the Internet (and all those systems and/or networks to which user is granted access through RSAWEB) and includes, but is not limited to, the infrastructure of RSAWEB itself.
- The user may not circumvent user authentication or security of any host, device, network, or account (referred to as “cracking” or “hacking”), nor interfere with service to any user, host, device, or network (referred to as “denial of service attacks”). The host, device, network or account shall also not be used for any illegal purpose, including phishing.
- Violations of system or network security by the user are prohibited, and may result in civil or criminal liability. RSAWEB will investigate incidents involving such violations and will involve and co-operate with law enforcement officials if a criminal violation is suspected. Examples of system or network security violations include, without limitation, the following:
- It is explicitly prohibited to send unsolicited bulk mail messages (“junk mail” or “spam”) of any kind (commercial advertising, political tracts, announcements, etc). This is strongly objected to by most Internet users and the repercussions against the offending party, and RSAWEB, can often result in disruption of service to other users connected to RSAWEB. In addition, spam is unlawful in terms of the Electronic Communications and Transaction Act 2002, and RSAWEB is entitled to take appropriate steps against the User in contravention of these provisions of the Act.
- Maintaining of mailing lists by users of RSAWEB is accepted only with the permission and approval of the list members, and at the members’ sole discretion. Should mailing lists contain invalid or undeliverable addresses or addresses of unwilling recipients those addresses must be promptly removed.
- Users may not forward or propagate chain letters nor malicious e-mail.
- Public relay occurs when a mail server is accessed by a third party and utilised to deliver mails, without the authority or consent of the owner of the mail-server. Users’ mail servers must be secure against public relay as a protection to both themselves and the Internet at large. Mail servers that are unsecured against public relay often become abused by unscrupulous operators for spam delivery and upon detection such delivery must be disallowed.
- RSAWEB reserves the right to examine users’ mail servers to confirm that their server is not a public relay and the results of such checks can be made available to the user. RSAWEB also reserves the right to examine the mail servers of any users using RSAWEB mail servers for “smarthosting”, content filtering or similar services at any time to ensure that the servers are properly secured against public relay. All relay checks will be done in strict accordance with RSAWEB policy of preserving customer privacy.
- Users should, before using the service, familiarise themselves with the contents of the following newsgroups: news.newusers.questions, news.announce.newusers, news.answers
- Excessive cross-posting (i.e. posting the same article to a large numbers of newsgroups) is forbidden.
- Posting of irrelevant (off-topic) material to newsgroups (also known as USENET spam) is forbidden.
- Posting binaries to a non-binary newsgroup is forbidden.
- RSAWEB reserves the right to delete and/or cancel posts which violate the above conditions.
- Upon receipt of a complaint, or having become aware of an incident, RSAWEB reserves the right to:
- Any one or more of the steps listed above, insofar as they are deemed necessary by RSAWEB in its absolute and sole discretion, may be taken by RSAWEB against the offending party.
- RSAWEB’s infrastructure may be used only for lawful purposes. Users may not violate any applicable laws or regulations of South Africa within the territory of South Africa. Should the user reside outside of South Africa, the laws of the country in which the user resides shall apply.
- Transmission, distribution or storage of any material on or through the infrastructure in violation of any applicable law or regulation is prohibited. This includes, without limitation, material protected by copyright, trademark, trade secret or other intellectual property right used without proper authorisation, and material that is obscene, defamatory, constitutes an illegal threat, or violates export control laws.
- Nothing contained in this policy shall be construed to limit RSAWEB’s rights or remedies in any way with respect to any of the aforementioned activities, and RSAWEB reserves the right to take any action that it may deem appropriate with respect to such activities, including without limitation:
- In addition, RSAWEB reserves all available rights and remedies with respect to such activities at law or in equity.
- This AUP may be clarified or modified periodically and RSAWEB reserves the right to modify this policy at any time, any such changes coming into effect as soon as they are published on the RSAWEB website (www.rsaweb.co.za).
- This policy forms part of RSAWEB’s standard terms and conditions of service.
- In order to keep our mail servers efficient, we need to apply the following restrictions to your mailbox:
- any mail that has not been retrieved downloaded) from our mail server after 40 days, will be deleted.
- no new mail will be delivered to your mailbox if the size of your mailbox exceeds 10 Megabytes of information.
- RSAWEB Internet Services CC restricts the size of any individual e-mail, sent or received, to 10 Mb per e-mail; and
- if you make use of a mailing list, the number of recipients may not exceed 25.
- RSAWEB Internet Services CC reserves the right to reclaim your e-mail address during the course of your subscription should RSAWEB, in its sole discretion, deem this necessary.
- RSAWEB Internet Services CC shall be entitled to take such steps to fight spam / junk-mail / unsolicited mail as RSAWEB Internet Services CC may deem necessary and/or appropriate from time to time, including (without being limited to) not delivering any mail which RSAWEB Internet Services CC, in its sole discretion, suspects of being or containing spam / junk-mail / unsolicited mail.
- Upon cancellation of your subscription you will lose and RSAWEB Internet Services CC will re-claim your username and e-mail address. 90 days after cancellation of your RSAWEB Internet Services CC subscription, RSAWEB Internet Services CC may re-issue your username and e-mail address to a new subscriber. Be sure to inform everyone of your cancellation so that they do not inadvertently send e-mail intended for you to the new subscriber.
- You agree that RSAWEB Internet Services CC shall not be liable in respect of any loss or damage caused by or arising from the implementation by RSAWEB Internet Services CC of the mailbox rules, as set out above, for any reason whatever. This exclusion of liability of RSAWEB Internet Services CC for loss or damage will include (but is not necessarily limited to):
One calendar month notice period is needed for the cancellation of your services.
All cancellations have to go to email@example.com
Moving home is treated as a cancellation.